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"display driver intel hd graphics for windows 8 (r) stop responding and has recovered"

nesgu
Beginner
3,606 Views

Hello, Good day! can you help me about these problem "display driver intel hd graphics for windows 8 (r) stop responding and has recovered" everytime i play game.. this problem starts when i got win10. but before it was okay when i had win8..

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6 Replies
nesgu
Beginner
1,982 Views

Im using: Dell inspiron 5547

BIOS - A07

Processor - intel (r) core(TM) i7-4510u CPU @ 2.00Ghz (4CPUs), ~2.6Ghz

Memory - 8192MB RAM

Display - Intel(r) HD Graphics

System type - 64-bit operating system, x64based processor

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nesgu
Beginner
1,982 Views

Hi kevin, im still experiencing the problem after i download the new driver.. this is what happen when i play coc and other games, even skype.. the apps hang or freeze and the then the notification pop up just like in this picture

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SBrea1
New Contributor I
1,982 Views

Try turning off the 'Conservative Morphological Anti-Aliasing' setting under '3D' as a workaround.

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nesgu
Beginner
1,982 Views

Hi seemebreakthis.. still experiencing the problem.. i dont know what happen,its just started when i upgraded from win8 to win10.. right now i cant use 2 apps at the same time, for example, coc ,ragnarok,dota2, or even skype.. but before i can open these apps at the same time.. thanks anyways.

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Amy_C_Intel
Employee
1,982 Views

Hello Xinn,

I would recommend to install the latest version of the Graphics Driver from our site, please visit https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen- Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen], I would also recommend performing a manual installation of the driver. Here are the instructions for the Manual Installation http://www.intel.com/support/graphics/sb/CS-033916.htm Desktop graphics drivers — How to Manually Install a Driver in Microsoft Windows 8* or Windows 8.1*

Here is a helpful link that might help you to fix this issue;

http://www.drivethelife.com/windows-drivers/how-to-fix-display-driver-stopped-responding-and-has-recovered-on-windows-10-8-7-xp-vista.html How to Fix the "Display Driver Stopped Responding and Has Recovered" Error | OSToto.

The content on the above site is not controlled by Intel. This information is offered for your convenience and should not be viewed as an endorsement by Intel for the merchants or services offered there.

For further information you can check the following link http://www.intel.com/support/graphics/sb/cs-009483.htm Graphics Drivers — Errors Reported By Microsoft*.

Regards,

Amy.

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