3 Replies Latest reply on Mar 18, 2014 1:13 PM by kevin_intel

    Intel(R) HD Graphics 4000 lags, help please?

    Tani

      I'm not really a tech sort of person so I'm not really sure how to go about this because all the terms for what board and what drive thingy are unfamiliar.

       

      Product name: HP ENVY 4 Notebook PC

      Serial No.: CND225Y78Y

      Product No.: B6V27PA#AB4

       

      Operating System: Windows 7 Home Premium 64-bit Service Pack 1

      Micrprocessor: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz

       

      Graphics device 1: Intel(R) HD Graphics 4000

       

      This laptop was running fine for quite a while after I started using it, but a few months ago, somehow it started to lag really really badly every time I switch on the laptop. I noticed that after a long while, there's a pop up that says:

      Display Driver stopped responding and has recovered

      Display driver Intel Graphics Accelerator Drivers for Windows 7(R) stopped responding and has successfully recovered.

       

      I've tried searching on how to solve this issue and have tried uninstalling and reinstalling it but it still lags for a long time whenever I switch on my laptop. This lag really gets in the way when I need to do my work.

       

      Some help would be truly appreciated.