Hi hz: Thank you very much for contacting the Intel® Graphics communities. We will do our best in order to try to fix this problem.
Just to let you know, there are some graphics drivers that contain different audio versions, so, what we can do next will be to un-install the current graphics driver from device manager and then install version 4821. After that, please get into device manager again, look for “Sound, video and game controllers” right click on it and test both audio versions to confirm if the games work fine that way:
Additionally, Steam has its own forum support, we recommend to submit your inquiry on their forums as well in order to get further technical assistance and suggestions on this subject:
Any further questions, please let me know.
Hi, thanks for your response!
Okay, I compared the current driver with the older driver and can now confirm that the problem occurs with graphics driver package 126.96.36.19949 (win64_15600.4849.exe), which contains Intel Display Audio driver 10.24.0.1.
But it turned out that the HDMI audio works fine with graphics driver package 188.8.131.5221 (win64_154521.4821.exe), which contains Intel Display Audio driver 10.22.1.100.
I also tried the newer graphics driver 184.108.40.20649 and then downgraded only the HDMI Intel Display Audio driver to 10.22.1.100, but even that combination still didn't work.
Something must have been broken with the new graphics driver package. It is odd that this affects only some games and not all programs using HDMI audio.
Hope you can fix this for the next upgrade!
hz: You are very welcome. Thank you very much for providing those results we really appreciate your feedback. In order for us to do further research on this matter, please provide the information requested on the link below:
Any questions, please let me know.