Jetway: Thank you very much for joining the Intel® Graphics communities. We are sorry to hear there is a problem with the PC.
In regard to your question about the quality preset, it will depend if the proper driver for your system is installed, otherwise it might not work as it should. In order to try to fix this problem we can try to install graphics driver version 4653, which is the latest for the Intel® HD Graphics 4000 controller:
To better assist you, we just need to verify a few details:
What is the model of the motherboard?
If this is a laptop, what is the model of the laptop?
Which Windows version are you using?
Any further questions, please let me know.
4653 already installed. Dual boot - win7sp1x64, win10prox64 anniversary update (issue on both). Desktop. Mobo Asus p8z77 v-lx (latest bios) with i5 3570k. Actually tried different versions of 9.18.10 and 10.18.10 (new control panel) nad the issue is present. QULITY PRESET NOT WORKING. Any 9.17.10 driver with old control panel is OK - that is - all the three presets are visually different according to their names, while in new drivers no changes. Anisotropic filtering set manually doesn't work in all versions, but as I understand it never worked. Still anything to be modified in latest drivers to activate qality level? I already monitored registry and driver files addressed by the apps and the feeling is that reg settings set by the control panel are ignored and something has to be changed in dlls, maybe, LOD or filter quality...
Jetway: Thank you very much for letting us know those details. We will start a research on this matter in order to try to find a possible solution. For us to be able to do that, please provide the information requested on the link below for both, Windows® 7 and 10:
Any questions, please let me know.