I understand the game Muonline does not display healthy globes, the skill bar and the inventory.
I would like to replicate this issue but I will need additional information about this matter, please fill out the following form as complete as possible.
Looking forward to hearing from you.
Hi Allan! Please refer to the following and attachments for more info. Thank you!
Answers (N/A if not applicable)
Provide a detailed description of the issue
Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")
Always (100%): X
Very Sporadic (<20%):
Brand and Model of the system.
Acer Aspire E5-575-359T
Hybrid or switchable graphics system?
ie Does it have AMD or NV graphics too?
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)
How much memory [RAM] in the system (see note2 below).
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
Windows 10 Enterprise 2016 64-bit (10.0, Build 14393.1198)
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Intel Video BIOS
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
SW or Apps version used to replicate the issue.
Mu online Season 12 - Main.exe (file version 126.96.36.199)
Single display, clone, or extended (see note2 below).
Display resolution & refresh rate setting of each display (see note2 below).
1920 x 1080 (32 bit) (60Hz)
AC or DC mode, i.e. is power cable plugged in or not?
AC power plugged in
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.
Excellent information, thank you for taking the time and send the report. I will work on this matter and update this thread as soon as I get more information about it.
Thank you for reporting this matter. I am currently reviewing this issue. This thread will be updated as news become available.