12 Replies Latest reply on Sep 28, 2017 1:11 PM by Intel Corporation

    resident evil 7 crashing on intel iris 6100


      game crashes with error message when mia chainsaws through doors. bga is still playing



      renderdevicedx11.cpp 3796 present failed HRESULT=0x887a0005 GetDeviceRemovedReason



      tried reinstalling game, doesnt work.. crashes in same place

      i cant progress through game

      help please!



      cpu: i5-5257u

      ram: 8gb

      gpu: iris6100



      its a laptop





      ive tried both 4501 and 4539 driver but no difference



      ive also posted this to capcom bug report on steam....

      game crashes when mia chainsaws through doors :: RESIDENT EVIL 7 biohazard / BIOHAZARD 7 resident evil Tech Help / Suppo…


      thank you