10 Replies Latest reply on Apr 21, 2017 10:03 AM by Intel Corporation

    resident evil 7 crashing on intel iris 6100

    hoholee12

      game crashes with error message when mia chainsaws through doors. bga is still playing

       

       

      renderdevicedx11.cpp 3796 present failed HRESULT=0x887a0005 GetDeviceRemovedReason

       

       

      tried reinstalling game, doesnt work.. crashes in same place

      i cant progress through game

      help please!

       

       

      cpu: i5-5257u

      ram: 8gb

      gpu: iris6100

       

       

      its a laptop

       

       

       

       

      ive tried both 4501 and 4539 driver but no difference

       

       

      ive also posted this to capcom bug report on steam....

      game crashes when mia chainsaws through doors :: RESIDENT EVIL 7 biohazard / BIOHAZARD 7 resident evil Tech Help / Suppo…

       

      thank you