9 Replies Latest reply on Sep 22, 2016 12:56 PM by Intel Corporation

    CS:GO aggressive darkening bug on Iris Pro 6200

    Viktor_

      Description

      Provide a detailed description of the issue

       

      Expected Results:
      The game should run without artifacts.

      Actual Results:
      The first time you play it will be fine. After that it's broken forever. It' like an overly aggressive HDR applied to the game. Everything gets darken to the point where you can barely see things in the dark.

      Always (100%): X

      Hardware (HW)

      Brand and Model of the system.

      Intel 5675C Iris Pro 6200

      Hybrid or switchable graphics system?
      ie Does it have AMD or NV graphics too?

      No

      Make and model of any Displays that are used to see the issue (see note2 below).
      LFP
      = Local Flat Panel (Laptop panel)
      EFP = External Flat Panel (Monitor you plug in)

      EFP

      Dell U2312HM

      How much memory [RAM] in the system (see note2 below).

      16GB

      Provide any other hardware needed to replicate the issue.
      ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

      DVI/DP

      Hardware Stepping (see note1 below).

      -

      Software (SW)

      Operating System version (see note2 below).

      Windows 10 Pro 10.0.10586

      VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

      1030.0

      Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

      20.19.15.4463

      SW or Apps version used to replicate the issue.

      Any

      Configurations

      Single display, clone, or extended (see note2 below).

      1 display

      Display resolution & refresh rate setting of each display (see note2 below).

      1080p 60Hz

      AC or DC mode, i.e. is power cable plugged in or not?

      ?

      How to repro

      Please provide steps to replicate the issue.  Thesesteps are very crucial to finding the root cause and fix.
      A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

      1. Clean install Windows 10
      2. Open Counter Strike Global Offensive
      3. Select Play offline with bots on cs_office
      4. Play for some time then quit
      5. Restart the game, play on the same map
      6. (Maybe change graphics settings to low)

      ...