3 Replies Latest reply on Jun 9, 2016 9:29 AM by Intel Corporation

    Graphics Driver crash and recover repeatedly frequently

    KevinPo

      I have just bought a laptop (Thinkpad yoga 460) a few weeks ago and this problem has bothered me til now.

       

      I've had this message saying "display driver stopped responding and has recovered" and the screen started working abnormal. I have been looking for and tried many solutions (from Lenovo Forum, Microsoft Support Site, Youtube, and Intel) as listed below:

       

      1. uninstall and update the drive from Intel (even the beta driver provided by Intel 15.40.23.64.4444) .

      2. Uninstall and update the drive from Lenovo Support Site

      3. Set TdrDelay to value 8 / 10

      4. reset the whole pc

       

      However, all methods above failed.

       

      Could you please suggest a method to solve this critical issue?

       

      My  GPU is Intel HD Graphics 520, and current driver version is 20.19.15.4424, which was installed from Intel Support Site.

       

      Enclosed please find my MSINFO32 report and photo showing the crash.