Doom 2016 wont start with HD Graphics 530 !

r3un1on · ‎05-23-2016

Hallo,

I wanted to test Doom 4 on Intel hd graphics 530...

If i start the game from steam, it do nothing ! and it Show me no error message !

I use Intel beta Driver v4444. Readme sad Doom 4 are fixed on Windows 7 and 8.1.

Any solution to start it on Intel GPU ?

Also doom 4 beta was playlable. But Final Version not work

My System:

Intel i7-6700k

Asus Z170-Pro

16GB DDR4

2TB HDD Raid 0

Soundblaster Z

Windows 7 Ultimate x64

idata · ‎05-27-2016

Hello, igpu:

This answer may look familiar to you (case handling is different, iGPU is different).

I would like to gather some information about this in order to perform some tests on my end.

1. Please provide me with the Intel® System Support Utility report.

2. Fill out the form added here /thread/77761 https://communities.intel.com/thread/77761

How to get that report?

-Access: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

-Download the utility

-Scan your system with the utility

-Export the report and attach it to your answer with the advanced editor option

I look forward to hearing from you.

Regards,

Esteban C

r3un1on · ‎05-29-2016

Hallo Esteban,

I created the Intel SSU and dxdiag and Doom 4 Crash log.

I hope it is usefull for you and Intel can fix this issue.

I see in Google nobody can start the doom 2016 on Intel hd graphics.

Regards,

igpu

idata · ‎05-31-2016

Hello, igpu:

Great, thank you for the information provided, I would like to request to fill out the form in the link below.

https://communities.intel.com/thread/77761 https://communities.intel.com/thread/77761

Regards,

Esteban C

r3un1on · ‎06-02-2016

Hallo Esteban,

I created the Description issue.

My English is not so good.I can better speech german.

I hope this Information is usefull for you.

Regards,

igpu

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

If i start doom 2016 from Steam, my Display goes for some secunds black and it go back to Desktop !

Please place an X to the right of the option showing how often you see this issue using specific steps. (Ex: 'Every few times a game is started it flickers.' <- This would be "Often")<p>

Always (100%):

Hardware (HW)

Brand and Model of the system.

ASUS Z170-Pro + i7-6700k

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

yes nvidia GTX970

Make and model of any Displays that are used to see the issue (see note2 below).

LFP = Local Flat Panel (Laptop panel)

EFP = External Flat Panel (Monitor you plug in)

ASUS VS278Q

How much memory [RAM] in the system (see note2 below).

16GB DDR4 3200MHz - tested with 2133mhz to ! no difference by this issue !

Provide any other hardware needed to replicate the issue.

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

HDMI Cable

Hardware Stepping (see note1 below).

Software (SW)

Operating System version (see note2 below).

Windows 7 Ultimate x64

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idata · ‎06-03-2016

Thank you for the information provided igpu, I would like to let you know that graphics team is already aware of this situation and it is being handled now.

Please take into consideration that this is a really new and demanding game which requires plenty of "juice", not saying that this unit wouldn't be capable of running the game at all, but it is not easy either for the high end graphics cards available in the market to run the game.

Regards,

Esteban C

r3un1on · ‎06-04-2016

Thank you Esteban. I hope next Driver fix this Problem.

Regards,

igpu

idata · ‎06-07-2016

Hello, igpu:

I would like to double check the following scenarios.

1. Please access the device manager, display adapters and disable the NVIDA GPU that you have (physically removing the GPU would be good as well).

2. Test the behavior of your system and this game

3. Do the same again but disabling Intel® HD Graphics

I look forward to hearing from you

Regards,

Esteban C

r3un1on · ‎06-08-2016

Hi Esteban,

i disable all the time my nvidia GPU if i want use my Intel GPU.

Also this issue with doom is not Hardware Problem.

Doom 2016 work by nobody with Intel GPU. I think it has new OpenGL which Intel Driver not Support !

I posted my Crash Log from Doom in my old post.

With my Nvidia graphic Card, Doom 2016 work without Problem. Only on Intel HD graphics not run.

If you are wondering why i want Play it on Intel GPU... because i test the pc games on Intel Graphics. This is my hobby

Regards,

igpu

idata · ‎06-09-2016

I understand igpu, thank you for the clarification on this, I would like to inform you that this is already being treated by the graphics department.

As soon as I get a resolution on this situation I will let you know.

Regards,

Esteban C

r3un1on · ‎06-09-2016

Esteban, i thank you

idata · ‎06-10-2016

Sure, not a problem igpu.

I will keep you posted.

Regards,

Esteban C

TLanz · ‎06-14-2016

Hello, I also can't run Doom with my 6600k gpu. I've tried everything but it always crash after few seconds from launching it. Is anybody working to this big issue? Any update on when we get a beta driver?

I've used the latest beta driver available....

idata · ‎06-15-2016

I am sorry to hear you are having this issue Lantony.

Yes, the graphics team si currently working on this matter.

It would be good for tracking purposes to have the SSU report from your system, would you please provide that to me?

How can you get that report?

-Access: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

-Download the utility

-Scan your system with the utility

-Export the report (hit next and then save) and attach it to your answer with the advanced editor option (reply button and then check upper right corner)

Regards,

Esteban C

Loeschzwerg · ‎06-17-2016

No luck with Doom an the newly released v4463/v4464 driver... The game still crashes on startup.

@igpu: Can you report the same behavior?

TLanz · ‎06-17-2016

ok, but anyway it's not a problem of my PC it's a problem of the Intel GPU that doesnt have a proper Opengl driver to support Doom.

See attached.

thanks

TLanz · ‎06-18-2016

Just tried v4464, still same behaviour: Doom crash after few seconds from the launch of the game

r3un1on · ‎06-18-2016

hi, by me same issue to. i have Windows 7. Changelog from Driver v4463 sad Doom 2016 are fixed for Windows 8 and 10 !

Which OS have you ?

Also my Fallout 4 has still texture error with this Driver to

TLanz · ‎06-19-2016

No the issue is not yet fixed by Intel :

I have windows 10 64 and latest drivers but still same crash....

r3un1on · ‎06-19-2016

ah good to know.

I want see on which System Intel can start Doom 2016 with Intel GPU

In Google and Steam Forum many people search for solution.

idata · ‎06-20-2016

Hello, All:

I wanted to update you guys by saying that this is under investigation with the graphics team, some replication and debugging is been performed.

As soon as I get an update from them, will let you know.

Any inputs for this matter are really appreciated!

Regards,

Esteban C