5 Replies Latest reply on Mar 24, 2016 4:10 PM by aleki_intel

    SSD 535 BSOD

    Btech

      I have a SSD535 240gb drive which has been, working flawlessly for 7 months, all of a sudden I started getting random Blue screens and no mini dump files, I have the latest firmware installed and the toolbox diagnostics say everything is okay, Video card, CPU, and memory have all been tested with no problems found, I reinstalled my old hard drive cloned from this current drive, and all problems have gone away. Any suggestions???

       

      The BSOD 0x000000F4 (0X0000000000000003, 0XFFFFFA80085B5060, OXFFFFFA80085B5340, 0XFFFFF80002FDD780)  

      PHYSICAL MEMORY DUMP FAILED 0XC0000010

       

      THANKS

        • 1. Re: SSD 535 BSOD
          aleki_intel

          Btech,

           

          Is it possible to try this drive in another PC and see if this issue occurs as well?

          • 2. Re: SSD 535 BSOD
            Btech

            I dont have another pc to try it in, should I reformat and start over, the cloned image on old drive is operating fine

            • 3. Re: SSD 535 BSOD
              aleki_intel

              Btech,

               

              There could be many reasons as to the cause of BSOD with the error code: 0x000000F4. We wonder if you could provide the BSOD details such as the BCC and the other four entries on the lower left and any other error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGR_FAULT_IN_NONPAGED_AREA abd similar messages. Here are some examples of what it is:

              BCCode: 116
              BCP1: 87BC9510
              BCP2: 8C013D80
              BCP3: 00000000
              BCP4: 00000002

              or in this format :

              Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)
              tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000

               

              I have used an excellent tool called BlueScreenView* for posting BSOD error information, this would help us to determine if the errors are caused by the SSD. here is the link to it: Blue screen of death (STOP error) information in dump files.

              • 4. Re: SSD 535 BSOD
                Btech

                I gave you all the blue screen info I have in my original post. Also as I stated it doesnt write to the dump file so the program you are talking about doesnt retrieve anything because nothing is saved.

                • 5. Re: SSD 535 BSOD
                  aleki_intel

                  Btech,

                   

                  In this particular case, we recommend that you engage our live support in order to have one of our technicians to help you with this. Please contact your nearest Intel Contact Center. Here is the link: Contact Support