4 Replies Latest reply on Jan 12, 2010 8:31 AM by Ciotto

    Ram problem, CPU it's the cause?

    Ciotto

      i have this problem: http://yfrog.com/e6ramproblemmbinfoj

      i have this pc: CPU: Intel Core I5 750 @ 2.66 GHz, MOBO: Gigabyte GA-P55M-UD2, RAM: 2x2GB Corsair XMS3, VGA: Sapphire 5770, ALI: Corsair 550W

       

      i just have contact Gigabyte, and after some attempts, they said to me this:

      Dear Alessandro ,

      The problem might caused by pins on CPU socket. Bent pins might cause system memory size incorrect. Please check the pins by fowllowing steps:

      http://www.intel.com/support/processors/sb/CS-030850.htm

      A further testing or examination to your system might be required. We suggest you to contact your supplier or nearest distributor and see if they help you to test your system directly.We are really sorry for the inconvenience you have with our product.

      Regards,
      GIGABYTE TECHNOLOGY

      Can you confirm about pins? i won't pay any technician for anything...

      Thanks.