1 Reply Latest reply on Mar 15, 2016 7:28 AM by Amy_Intel

    DN2820FYKH Graphics problems

    LeeM

      Hi guys, wondering if anyone can help. im getting lots of mutlicoloured dots all over the screen of my nuc with windows 10 installed, today ive reinstalled windows and updated grahics drivers and to the latest bios i think. within bios ive also allocated 512mb to graphics.

      is this a general hardware fault with integrated graphics or ram or something more specific to the nuc and something that cna be fixed within the software?

        • 1. Re: DN2820FYKH Graphics problems
          Amy_Intel

          Hello, LeeM:

           

          Could you please provide us with the following information;

           

          • Intel® HD Graphics driver version installed.. Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.
          • BIOS version.
          • Monitor model.
          • Model and brand of the cable.
          • If possible, attach screenshots of the issue (multicolored dots).

           

          Regards,