10 Replies Latest reply on Apr 18, 2016 10:06 AM by Amy_Intel

    NUC5i7RYH windows 10 BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (igdkmd64.sys)

    Mr_T

      Hi,

      Since I got my NUC5i7RYH, I get random BSOD when the machine is idle for a few minutes.

       

      BSOD always report SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (igdkmd64.sys)

       

      System running Windows 10 Home 64bit

      The display driver that I have installed is 20.19.15.4352

      I have tried DDU to reinstall graphic driver again but no luck.

      Did search other posts in the communities and the only option may be upgrade BIOS but I cannot find any BIOS for this model of NUC (Drivers & Software)


      Attached is the dump file.

       

      Many thanks

       

      Richard