Hello. I am a Chinese. By accident, I met the same problem. I googled it and found your discussion. I tried changing setting of Intel graphic card's control panel and solved the problem.
1 Open Intel graphic card's control panel
2 Go to Monitors panel
3 Under General setting, choose Advanced settings
4 Choose Whole Range under Color Quantity Range and apply
I don't have an English panel so I translate names of these settings. If your can't find them, you can refer to the picture below.
I reckon graphic card regards the monitor connected via HDMI as TV and limits the color output.
The method can also improve color quality of images and videos.
This message was posted on behalf of Intel Corporation
There is a new driver that you can try; you can download it here:
I did not see in the release notes if this driver will address the issue but at least you can have it updated, if this one does not work unfortunately I don’t have an estimated time when the issue will be fixed.
I’m sorry for any inconvenience and thank you for your patience.
I am running the latest beta drivers and also have this bug when using HDMI. However, I stumbled upon a workaround that works repeatedly for me.
First make sure you have cursor shadows enabled, either in the Mouse control panel or the System Properties panel.
Go into the Intel Graphics Control Panel, then into Display, then to Color Settings. Click on the Advanced tab. Change the YCbCr setting from Disable to Enable, and click apply. Then change it back to Disable and click apply again. You should now have fully anti-aliased and shadowed mouse cursors.
It lasts until a reboot, then you have to do it all over again. Hopefully Intel can fix this bug soon.
Hello, any update on the fix?
I'm having the same problem with my new system.
HD 530 (i5 6500) + W10
Fresh OS fully updated all drivers latest.
Switching YCBCR on/off enables shadow SOME times.
Switching resolution also helps.
Enabling pointer trail helps. (now that's weird right?)
Microsoft drivers are working fine.
This is slowly ridiculous. Worse Support...
2 official and 2 beta drivers in the last 3 months, and the problem is still not solved.
Even the last driver does not bring any improvement.
If you consider that the error has existed since last year (Release), it makes me already thoughtful.
Maybe it is a hardware bug in connection with Windows and HDMI ???!
Intel....Can not or do not want to fix this Bug ?!
Hurry Up, please...
Edit: And again a new beta driver (...4552) ... in games the problems are resolved very fast, but the problem described here still exists, and nothing changed. What shoud that ?
I am more than disappointed...Could anyone of the Support Team here asked the Development, what is going on now ?!
To add to this (because I read "please consult with your OEM and use their driver a couple of times in this thread) - in my case, Intel itself is the OEM. I'm using a Skull Canyon NUC and have the same issue with HDMI connected to a Full HD monitor as well as 4k Sony TV (4:4:4 chroma) and 4k Telefunken TV (4:2:0 chroma).
On Full HD it helped to fiddle a bit with the graphics settings (only until next reboot), on 4k that doesn't even help.
Maybe this helps troubleshooting? It's really time for a fix now...
We apologize for the delay in getting this fixed.
Our development team has prioritized critical bugs over this one. This is mainly aesthetic and should not prevent any user from using their computer or applications, in contrast to say, application or game crashes, BSOD or system hangs/stability bugs.
Does that mean Intel is going to let this issue go? Not at all, far from it. I'll push this through development so we can get a fix soon.
As soon as I have an update I'll post it here.