3 Replies Latest reply on Mar 16, 2016 9:47 AM by ivanu_intel

    Intel Graphics Control Panel doesn't open after driver update

    ramy.a

      I have Dell Inspiron 15R running Windows 8 64-bit with switchable graphics (Intel HD Graphics 4400 + AMD Radeon HD 8850M). I was using the stock drivers for both graphics cards until today. I decided to do the driver update to the Intel card (version 10.18.14.4264) that I've been delaying for a while. The AMD card had no new updates so no change happened to it.

      Both the cards are identified in the Windows Device Manager and seems to be working properly. The only problem now is that Intel Graphics Control Panel disappeared from my right-click menu and from the system tray as well. I can find it in the Start menu but whenever I try to open it, it just doesn't open anymore. The AMD Catalyst Control Center is working properly however.

       

      This is strange because I used to have both working together without any problems before I update my Intel card.

       

      My question is: Is that normal or is there something wrong with my system now?
      Is it because I have switchable graphics so my system now disables the Intel control panel with the new driver version for instance?
      Also, do I really need the Intel Control Panel anyway?

       

      Thanks!