3 Replies Latest reply on Mar 15, 2016 9:04 AM by allan_intel

    NUC6i5SYH and external USB3 HDD docking station (SKY16T) - connecting and disconnecting

    gatti71

      Hi Guys,

      I have a NUC6i5SYH and I just wanted to connect an external USB3 HDD docking station with a 2 TB 3,5" HDD

      Device has connected, I can see the drive and the HDD content, but then disconnects suddenly. After a second, drive comes back and then again disconnects - periodically.

      SKY16T docking has its external power supply, so it shouldn't be any powering related issue.

       

      I have other external USB3 devices (WD elements - it is portable 2,5" not docking) and it is working well.

      In other forums I found an advice to switch off the related energy management option for USB selective suspend - did it, problem still not solved.

      There are also similar issues with logitech external peripherals connected to USB3 and loosing the link with the NUC similarly - periodically.

      I have 0028 BIOS.

       

      Any suggestion?

       

      Thx

       

      Rgs

       

      Attila