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Display dims/brightens depending on what's on the screen

jR111
Beginner
1,289 Views

Hi guys,

I've been trying to figure out a solution to this and it's driving me insane.

The display brightness automatically changes depending on what's on the screen. For example, if I'm on a website with a white background the brightness will be normal, 100%, but if I switch to a website with a black background the display will automatically dim.

I've looked into this topic indepth and I have tried every solution there is. I cannot figure out how to make this feature go away. I've turned off 'adaptive brightness' in Power settings, as seen here,

http://i.imgur.com/klfxd1Z.png http://i.imgur.com/klfxd1Z.png

I have tried disabling 'Sensor Monitoring Services' in the Services section of Computer Management

http://i.imgur.com/ZuF9ycd.jpg http://i.imgur.com/ZuF9ycd.jpg

I have disabled Power Saving Technology in the Intel HD Graphics Control Panel

http://i.imgur.com/c0supXW.png http://i.imgur.com/c0supXW.png

And yet, this still happens. It happens when I'm plugged in and on when I'm just running on battery.

I've tried just about everything and I still can't figure it out. I've tried reinstalling drivers and still nothing. I don't know if this is an ASUS problem, an Intel problem, or a windows 10 problem.

Any help would be appreciated.

Specs:

ASUS X555L laptop

Intel HD Graphics 5500

Windows 10

i3-5020u

4GB ram

Intel graphics panel settings

http://i.imgur.com/tEwPGu8.png http://i.imgur.com/tEwPGu8.png

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IUman
Honored Contributor II
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Hello jrobichau,

Thank you for joining the Intel communities.

Try accessing the Intel® HD Graphics Control Panel and press F8 on your keyboard to set you graphics to defaults.

If this does not work try the following:

Uninstall the Intel® graphics driver, please see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio...

Download the latest Intel® driver here: https://downloadcenter.intel.com/download/25749/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40-?product=86210 Download Intel® Beta Graphics Driver for Windows® 7/8.1/10* [15.40]

I suggest uninstalling the Nvidia driver as well and reinstalling it, restart your system every time you uninstall the drivers and you can download it from the https://www.asus.com/Notebooks/X555LN/HelpDesk_Download/ ASUS website.

After that is done, install the Intel® graphics driver first and then the Nvidia driver.

As well I recommend updating all the drivers from the ASUS website and Windows update.

I hope this can help.

Best wishes,

Ivan

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