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I had a similar problem when upgrading from 0028 to 0036. I had to remove the Samsung EVO 850 m.2 SSD drive before the update would proceed. After the upgrade, I replaced the drive. Others have reported that just setting the BIOS back to default values before attempting the update worked for them.
That said - if you read the recent threads here you will see there is an issues with the NUC6is and Windows. In my case, shortly after updating the BIOS to 0036, my NUC started exhibiting a Windows WHEA_Uncorrectable_error, formerly known as the blue screen of death. This might lead you to waiting for Intel to investigate, but there ares bugs in 0028 that prevent the internal fan from operating correctly causing an extreme overtemp and kill the 5.8GHz WiFi. Others have reported similar problems with 0028, so there's no good recommendation.
Awesome reply, man! I did not think to remove the m.2 SSD drive.
Fortunately, I might be one of the lucky few on 0028 that doesn't have the fan/heat issue. I read that the fan issue occurs if you monkey with its speed (I have not). And, like you say, I also read reports about the WHEA_Uncorrectedable_Error but didn't connect it happening as a result of 0036. So, for now, I'm just going to sit tight on 0028 and be happy with it. At least in the future I'll know how I can update my bios with the removal of the SSD trick.
I have not had a single real problem with my NUC6i5SYH until attempting this same update. I did update from 28 to 33 without any problem. Going to 36, I had the same issue where it would reboot and just hang with a blinking orange LED. I also have an 850 EVO m.2.
Maybe a future update (perhaps even 36) will fix this, as I imagine almost all NUC6's will primarily be running m.2's.
I'll update this after I remove the drive and try again.
Good stuff - let us know how it goes!
Thank you for advising us about this situation.
I would like to gather some information about your system to check if hardware could be affecting.
-Storage device model:
Since we have an unit that already has that version 0036, the installation is doable, this information is request to find out what could be the possible source of the issue.
I look forward to your reply.
Annnnnnddd BRICKED IT!
Had no issues upgrading from 28 to 33. 33 to 36 just rebooted and hung blinking Orange as the OP described. Removed M.2 and tried again. Solid Blue and nothing else. Tried pulling CMOS battery - no luck. Tried forcing power menu by holding power for 3 seconds while booting - no luck. Tried everything with jump set to left/right/off - no luck. Dead!
I have an open RMA with Intel, but today was also day 30 from Newegg. They accepted a Refund RMA and are paying the return shipping. I ordered a new one already. Arg! I was so hopeful after a streak of good luck so far with the thing.
Here are my details:
-OS: Windows 10 Pro 64-bit
-NUC Model: NUC6I5SYH
-BIOS Version: 0028
-RAM: 1 stick of G.SKILL Ripjaws Series 16GB 260-Pin DDR4 SO-DIMM DDR4 2133 (PC4 17000) Laptop Memory Model F4-2133C15S-16GRS
-Storage device model: Samsung 850 EVO 250 GB M.2 SSD (MZ-N5E250BW)
Det, what happened exactly? So you removed the M.2 SSD and then selected F7 from the start-up menu. Went into and selected the 0036 .bio file. And, then what? Did it reboot into an installation screen (finish, not finish?) or was it at this point that it became bricked?
As a NUC6i5SYH owner for a week, I am concern reading about NUC6 failing left and right after 2 or 3 weeks. I managed to update my BIOS from 28 to 36 via the .EXE method. And my NUC6 info:
OS: Windows 10 Pro 64-bit
NUC Model: NUC6i5SYH
BIOS Version: 0036
RAM: Kingston Technology HyperX Impact 16GB RAM DDR4 2133 HX421S13IBK2/16
Storage device model: Samsung EVO 500GB M.2 3.5-Inch SSD
Please find a solution fast. Thanks.
Did you update your BIOS from 028 to 036 before did everything else on your NUC? It could be interesting to know this info since you are a new NUC owner...
All is working right on your NUC till now?
I had read about all these NUC6 problems before setting up my NUC. The first thing I did was to set power setting in the bios from "Maximum Power" to "Balanced". Next, I select "secured boot", saved the settings via F10 and then proceed to install Windows 10 from my usb flash drive (prepared using Rufus.exe with GPT/UEFI setting) . After OS installation, I proceed to install all the drivers from another usb flash drive preloaded with all the intel drivers. Everything installed perfectly on my first attempt. When BIOS 36 was out, I waited for others to upgrade first. After some successful reports, I went ahead to upgrade my NUC.
Everything seems to be working fine on my NUC. It can wake up from sleep when I moved my wireless mouse or from a keypress on my wireless keyboard. Using "cpuid hwmonitor" software:
Core cpu temp is about 33°C and fan speed is around 2500 rpm when waking up from idle state.
Core cpu temp is about 45°C and fan speed is around 2900 rpm when surfing the net or working on office app.
Core cpu temp hovers around 68°C and fan speed is around 3200 rpm when playing or streaming a movie for about 30 mins.
I always power down my NUC before I retire for the night. Hope this helps. And hope my NUC survives the next couple of weeks.
Thank you for the information provided.
I would like you to test the following to get 0036.
-If possible, use an USB 2.0 pendrive.
-Format it to FAT32
-Make sure only the .bio file is present in the unit.
-If not working after BIOS update, perform a BIOS recovery to version 0036
I look forward to your outcome with this workaround.
Honestly, Estaban? I'm afraid to. I'm afraid I'm going to start seeing the WHEA_Uncorrectable errors everyone else has claimed they started to get once they went to 0036, and I'm worried about "bricking" my device like what happened in det_bradlee's case.
New NUC arrived today. Before I even powered it on, I put in a flashdrive with SY0036.BIO. Pressed power and got a blinking BLUE light for about 10 minutes. When I came back, I was pleasantly surprised to see the update had completed. I am completely unaware of what version it came with. I didn't even check. It does have a build date of 28JAN2016 though.
Put my drives back in, and everything booted right up! Hooray!!! (so far)
Someone asked me to detail exactly what I did which is this:
Unpacked brand new NUC6i5SYH
Put RAM in (single stick 8gb HyperX Impact 2133Mhz).
Connected keyboard, mouse, HDMI monitor.
Plugged in a flashdrive that was formatted FAT32 and contained only the SYS0036.BIO file into the BLUE USB port on the front (should not matter which).
Plugged in power and tapped the power button. I did not press F7 or anything at all. I did not move a jumper.
Blue light started flashing in about 2 second intervals. The activity light on my flashdrive also started flashing in long intervals.
I left the room as I wanted to give it time before I forced power down. I came back about 10 minutes later and saw the normal messages about firmware updates to a few things and everything was complete. Rebooted, and the system showed it was at 36. I powered off, connected my drives, powered back into BIOS, checked all the settings, then rebooted. My previous installation of Windows 7 loaded without issue. It did configure the new NIC, and a few other items automatically, but everything worked as it did on the previous NUC before it was bricked.
I then put in my Win10 flashdrive to reload. I restarted to boot to it, and noticed that the monitor did not immediately come back up. I quickly pulled out the flashdrive and powered down! I remember that I had copied the 33 bios to it when trying to get the old NUC working. Apparently it does not matter what else is on your flashdrive If a BIOS file exists, the NUC will attempt to load it without any user interaction! On the next reboot, I got no errors, and the system was still at 36.
Fair warning!! Delete those flashdrives when your updates are done!