Game Capture HD60: Screen Tearing in recorded videos.

[TS4]

Hi!

I experience a lot of screen tearing with my recorded videos. I use the Game Capture HD60.

Here's an example. Just fast forward to any point. The screen tearing appears all over the video(s). It is super bad when I'm moving fast (hectic mouse movements). https://community.amd.comhttps://youtu.be/b3dBN5-NA8U https://youtu.be/b3dBN5-NA8U

This is my system:

Intel Core i7 6700K 4x 4.00GHz So.1151 WOF

ASUS STRIX-R9390-DC3OC-8GD5-GAMING, Radeon R9 390, 8GB GDDR5, DVI, HDMI, 3x DisplayPort (90YV08F0-M0NA00)G.Skill RipJaws V Red DIMM Kit 16GB, DDR4-3000, CL15-15-15-35 (F4-3000C15D-16GVR)Asus Z170 Pro Gaming Intel Z170 So.1151 Dual Channel DDR4 ATX RetailEKL Alpenföhn Matterhorn White Edition Rev. C Tower Cooler750 Watt be quiet! Dark Power Pro 11 Modular 80+ PlatinumSamsung SSD 850 EVO 250GB, SATA 6Gb/s MZ-75E250BSandisk Ultra II 960GB (SDSSDHII-960G-G25)Seagate Barracuda Green 2000GB ST2000DL003-9VT166Case Nanoxia Deep Silence 3Screen: LG FLATRON W2442PA

Elgato Game Capture HD 60 Black (1GC109901001)

Superlux HD-681 Evo Gamer HeadsetAuna MIC-900BFoxnovo Microphone Suspension Boom Scissor Arm Stand With Microphone Clip Clamp (Black)Generic Pop Filter PopperI suspect my screen to be the limiting factor. Do you agree? The screen's display refresh rate is 60 Hz. That's it. Maybe that's my problem but I am not sure.

Or maybe it's the i7 processor? Some issues are known with high performance (e.g. prime95).

I tried many different in-game graphic settings (VSYNC is always on!) and many different Game Capture HD settings. None help. I tried to connect the Game Capture HD60 directly to the monitor as well as indirectly through the computer.

When I'm playing the game (real time) everything LOOKS GOOD! No tears! But it's the CAPTURE that gives me the screen tearing (recorded footage).

If I need to buy a new screen, should I make sure buy one with AMD Free Sync?

If I can fix my problem otherwise I'm more than happy to hear the solution.

Maybe I just need to adjust some Radeon settings? I tired a lot already..

Greetings!

[Amy_C_Intel]

Hello, finikupus:

Have you tried contacting https://www.elgato.com/en/support Elgato Support | elgato.com in regard to this matter? From your description the Intel® HD Graphics are working fine, so this might be related to the Game Capture HD60.

Regards,