3 Replies Latest reply on Mar 3, 2016 10:33 AM by mikec_intel

    NUC5i7RYH keeps crashing when two DRAM modules installed


      I got my NUC5i7RYH before Christmas with 16GB DRAM (2x8GB) and everything works find until last week. The machine keep crashing with blue screen (random error messages) and reboot. The problem can't be solved by re-install windows. In fact the windows installation process even can't be completed because of the crash. Just found that the situation may became better if one of two DRAM modules is removed (doesn't matter which one or from which slot was removed). The crashing still happened from time to time, but became less. I am suspecting something wrong with the motherboard. Anyone experienced similar problem? How I should fix it?