0 Replies Latest reply on Feb 28, 2016 2:17 PM by wirepaladin_1801

    What is  (A7) Me FW Downgrade - Request MeSpiLock Failed

    wirepaladin_1801

      I'm sorry is this is a simple question but could someone explain what " (A7) Me FW Downgrade - Request MeSpiLock Failed" means?


      Searching the web I see that it refers to the Intel management system and is perhaps a problem with the Bios but I'm not clear what the problem is. I get this on start up (most of time) the last couple of weeks of my Dell XPS 8900 where the message flashes. Some times the system comes up ok, other times I get a blank screen where the monitor indicates no signal as if the computer is went to sleep. I'm trying to determine if the issue is the motherborad, graphics card, keyboard, mouse, etc. I've tried the Dell community but haven't gotten very far. Searching the web I see this problem popping up on HP and Dell systems. Running all system/hardware tests indicate there is no problems.


      What is the computer model number? Dell XPS 8900

      Which version of Windows do you have? Windows 10

      Where are you getting that error message? Start up

       

      Bios number 2.1.3

      Graphics Card  Nvidia GeForce GTX 960

      CPU - Intel I7-6700

       

      Let me know if you need more information, Any help is appreciated.