4 Replies Latest reply on Mar 3, 2016 11:59 AM by mikec_intel

    Fan not working

    queensryche6

      My DC32171IYE has been experiencing sudden shut down lately. The cause seems to be overheating. BIOS monitoring system states that fan speed is not working (0 rpm).

      Is this a hardware or software related issue. If is a hardware one, anyone knows where can I find a replacement fan and if there is a way to figure out if the fan has become faulty or if its a motherboard issue?

       

      Thanks in advance.