2 Replies Latest reply on Mar 8, 2016 8:39 AM by Syric

    What Is Wrong W/ Intel Dynamic Platform & Thermal Framework 8.1.10600.147 & 8.1.10603.192?

    Syric

      To Intel Tech Support/Moderators,

       

      Please forward this information on to your tier 3 tech support, or whatever department/level that can honestly take a look at this issue for resolution. The following occurs on Windows 10, 64-bit, Dell Alienware 17 R3, and my home computer Asus Z87 Pro w/ an Intel Processor. (This is regarding Intel DPTF driver versions 8.1.10600.147 & 8.1.10603.192.)

       

      It's not just my system. Please reference the following links below regarding further information pertaining to the errors received:

       

      1. http://en.community.dell.com/owners-club/alienware/f/3746/t/19674751

      2. http://en.community.dell.com/owners-club/alienware/f/3746/t/19674830

      3. http://en.community.dell.com/owners-club/alienware/f/3746/t/19674993

      4. http://en.community.dell.com/owners-club/alienware/f/3746/t/19674579

       

      Aside from the examples/info provided in the links above, I'm including a copy of my Windows >> Event Log >> Intel  DPTF errors that occurred (and always occur) on boot up, and then again at random intervals when the system is in use. Is there a fix for this Windows 10/Win 8/Win 7 issue? Is there a fix being worked on in an updated driver pack we've yet to see?

       

      Any feedback/acknowledgement of reading this post would be appreciated Intel. Thank you.

       

      ------------------------------------------------------------------------------------------------------------------------------------------------------------

       

      Start Log Examples:

       

       

       

       

       

      Log Name: 

      Application
      Source:    DPTF
      Date:      2/22/2016 9:10:06 PM
      Event ID:  256

      Task Category: GENERAL

      Level:     Error
      Keywords:  Classic
      User:      N/A
      Computer:  Echelon

      Description:

      Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10600.147) TYPE: ERROR

       

      DPTF Build Version:  8.1.10600.147

      DPTF Build Date:  May 26 2015 13:35:22

      Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 144

      Executing Function:  ConfigTdpPolicy::onBindDomain

      Message:  cTDP control not found in set.

      Participant:  TCPU [5]

      Domain:  PKG [0]

      Policy:  ConfigTDP Policy [1]

       

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

      <Provider Name="DPTF" />
      <EventID Qualifiers="0">256</EventID>
      <Level>2</Level>
      <Task>1</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2016-02-23T02:10:06.878154900Z" />
      <EventRecordID>5131</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Echelon</Computer>
      <Security />

        </System>

        <EventData>

      <Data>Intel(R) Dynamic Platform and Thermal Framework</Data>
      <Data>ESIF(8.1.10600.147) TYPE: ERROR

       

      DPTF Build Version:  8.1.10600.147

      DPTF Build Date:  May 26 2015 13:35:22

      Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 144

      Executing Function:  ConfigTdpPolicy::onBindDomain

      Message:  cTDP control not found in set.

      Participant:  TCPU [5]

      Domain:  PKG [0]

      Policy:  ConfigTDP Policy [1]

      </Data>

        </EventData>

      </Event>

       

      Log Name:  Application
      Source:    DPTF
      Date:      2/22/2016 9:10:06 PM
      Event ID:  256

      Task Category: GENERAL

      Level:     Error
      Keywords:  Classic
      User:      N/A
      Computer:  Echelon

      Description:

      Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10600.147) TYPE: ERROR

       

      DPTF Build Version:  8.1.10600.147

      DPTF Build Date:  May 26 2015 13:35:22

      Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 322

      Executing Function:  ConfigTdpPolicy::synchronizeConfigTdpPlatformSettings

      Message:  cTDP control not found in set.

      Policy:  ConfigTDP Policy [1]

       

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

      <Provider Name="DPTF" />
      <EventID Qualifiers="0">256</EventID>
      <Level>2</Level>
      <Task>1</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2016-02-23T02:10:06.878154900Z" />
      <EventRecordID>5130</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Echelon</Computer>
      <Security />

        </System>

        <EventData>

      <Data>Intel(R) Dynamic Platform and Thermal Framework</Data>
      <Data>ESIF(8.1.10600.147) TYPE: ERROR

       

      DPTF Build Version:  8.1.10600.147

      DPTF Build Date:  May 26 2015 13:35:22

      Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 322

      Executing Function:  ConfigTdpPolicy::synchronizeConfigTdpPlatformSettings

      Message:  cTDP control not found in set.

      Policy:  ConfigTDP Policy [1]

      </Data>

        </EventData>

      </Event>

       

      Log Name:  Application
      Source:    DPTF
      Date:      2/22/2016 9:10:06 PM
      Event ID:  256

      Task Category: GENERAL

      Level:     Error
      Keywords:  Classic
      User:      N/A
      Computer:  Echelon

      Description:

      Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10600.147) TYPE: ERROR

       

      DPTF Build Version:  8.1.10600.147

      DPTF Build Date:  May 26 2015 13:35:22

      Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 144

      Executing Function:  ConfigTdpPolicy::onBindDomain

      Message:  cTDP control not found in set.

      Participant:  TCPU [5]

      Domain:  PKG [0]

      Policy:  ConfigTDP Policy [0]

       

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

      <Provider Name="DPTF" />
      <EventID Qualifiers="0">256</EventID>
      <Level>2</Level>
      <Task>1</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2016-02-23T02:10:06.862486800Z" />
      <EventRecordID>5129</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Echelon</Computer>
      <Security />

        </System>

        <EventData>

      <Data>Intel(R) Dynamic Platform and Thermal Framework</Data>
      <Data>ESIF(8.1.10600.147) TYPE: ERROR

       

      DPTF Build Version:  8.1.10600.147

      DPTF Build Date:  May 26 2015 13:35:22

      Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 144

      Executing Function:  ConfigTdpPolicy::onBindDomain

      Message:  cTDP control not found in set.

      Participant:  TCPU [5]

      Domain:  PKG [0]

      Policy:  ConfigTDP Policy [0]

      </Data>

        </EventData>

      </Event>

       

      Log Name:  Application
      Source:    DPTF
      Date:      2/22/2016 9:10:06 PM
      Event ID:  256

      Task Category: GENERAL

      Level:     Error
      Keywords:  Classic
      User:      N/A
      Computer:  Echelon

      Description:

      Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10600.147) TYPE: ERROR

       

      DPTF Build Version:  8.1.10600.147

      DPTF Build Date:  May 26 2015 13:35:22

      Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 322

      Executing Function:  ConfigTdpPolicy::synchronizeConfigTdpPlatformSettings

      Message:  cTDP control not found in set.

      Policy:  ConfigTDP Policy [0]

       

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

      <Provider Name="DPTF" />
      <EventID Qualifiers="0">256</EventID>
      <Level>2</Level>
      <Task>1</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2016-02-23T02:10:06.862486800Z" />
      <EventRecordID>5128</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Echelon</Computer>
      <Security />

        </System>

        <EventData>

      <Data>Intel(R) Dynamic Platform and Thermal Framework</Data>
      <Data>ESIF(8.1.10600.147) TYPE: ERROR

       

      DPTF Build Version:  8.1.10600.147

      DPTF Build Date:  May 26 2015 13:35:22

      Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 322

      Executing Function:  ConfigTdpPolicy::synchronizeConfigTdpPlatformSettings

      Message:  cTDP control not found in set.

      Policy:  ConfigTDP Policy [0]

      </Data>

        </EventData>

      </Event>

       

      Log Name:  Application
      Source:    DPTF
      Date:      2/22/2016 9:10:06 PM
      Event ID:  256

      Task Category: GENERAL

      Level:     Error
      Keywords:  Classic
      User:      N/A
      Computer:  Echelon

      Description:

      Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10600.147) TYPE: ERROR

       

      DPTF Build Version:  8.1.10600.147

      DPTF Build Date:  May 26 2015 13:35:22

      Source File:  ..\..\..\Sources\Manager\EsifApplicationInterface.cpp @ line 737

      Executing Function:  DptfEvent

      Message:  Received unexpected event

      Framework Event:  DptfResume [3]

       

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

      <Provider Name="DPTF" />
      <EventID Qualifiers="0">256</EventID>
      <Level>2</Level>
      <Task>1</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2016-02-23T02:10:06.846889400Z" />
      <EventRecordID>5127</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Echelon</Computer>
      <Security />

        </System>

        <EventData>

      <Data>Intel(R) Dynamic Platform and Thermal Framework</Data>
      <Data>ESIF(8.1.10600.147) TYPE: ERROR

       

      DPTF Build Version:  8.1.10600.147

      DPTF Build Date:  May 26 2015 13:35:22

      Source File:  ..\..\..\Sources\Manager\EsifApplicationInterface.cpp @ line 737

      Executing Function:  DptfEvent

      Message:  Received unexpected event

      Framework Event:  DptfResume [3]

      </Data>

        </EventData>

      </Event>

        • 1. Re: What Is Wrong W/ Intel Dynamic Platform & Thermal Framework 8.1.10600.147 & 8.1.10603.192?
          allan_intel

          Please stay on the other thread: DPTF Event ID 256, Windows 10

           

          Bear in mind that this software is not available on the Intel download page. You need to contact your computer manufacturer for further details.

           

          Allan.

          • 2. Re: What Is Wrong W/ Intel Dynamic Platform & Thermal Framework 8.1.10600.147 & 8.1.10603.192?
            Syric

            Allan,

             

            Respectfully, it's not just Dell users that are affected - I've been following this issue since Dec 2015, and with the latest Windows Home Build (1511 / 10586.122), and Dell's last update to any/all Intel related drivers, I'm still seeing the following errors (why would I post on someone elses thread when this post is more relevant to my own research? In any event, I'm just trying to assist you - Intel - with resolving an issue with YOUR product. Dell has no answers. Microsoft has no answers. Does Intel? It's related to your hardware, I know that much. Do what you will, or do nothing at all, with the information I've thoughtfully provided; it remains my hope that someone at Intel will care about resolving this as much as I do):

             

            Level    Date and Time    Source    Event ID    Task Category

            Error    3/8/2016 10:22:27 AM    DPTF    256    GENERAL    Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10603.192) TYPE: ERROR

             

            DPTF Build Version:  8.1.10603.192

            DPTF Build Date:  Aug  7 2015 10:44:44

            Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 144

            Executing Function:  ConfigTdpPolicy::onBindDomain

            Message:  cTDP control not found in set.

            Participant:  TCPU [5]

            Domain:  PKG [0]

            Policy:  ConfigTDP Policy [0]

             

            Error    3/8/2016 10:22:27 AM    DPTF    256    GENERAL    Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10603.192) TYPE: ERROR

             

            DPTF Build Version:  8.1.10603.192

            DPTF Build Date:  Aug  7 2015 10:44:44

            Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 322

            Executing Function:  ConfigTdpPolicy::synchronizeConfigTdpPlatformSettings

            Message:  cTDP control not found in set.

            Policy:  ConfigTDP Policy [0]

             

            Error    3/8/2016 8:10:12 AM    DPTF    256    GENERAL    Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10603.192) TYPE: ERROR

             

            DPTF Build Version:  8.1.10603.192

            DPTF Build Date:  Aug  7 2015 10:44:44

            Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 144

            Executing Function:  ConfigTdpPolicy::onBindDomain

            Message:  cTDP control not found in set.

            Participant:  TCPU [5]

            Domain:  PKG [0]

            Policy:  ConfigTDP Policy [0]

             

            Error    3/8/2016 8:10:12 AM    DPTF    256    GENERAL    Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10603.192) TYPE: ERROR

             

            DPTF Build Version:  8.1.10603.192

            DPTF Build Date:  Aug  7 2015 10:44:44

            Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 322

            Executing Function:  ConfigTdpPolicy::synchronizeConfigTdpPlatformSettings

            Message:  cTDP control not found in set.

            Policy:  ConfigTDP Policy [0]

             

            Error    3/8/2016 12:14:25 AM    DPTF    256    GENERAL    Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10603.192) TYPE: ERROR

             

            DPTF Build Version:  8.1.10603.192

            DPTF Build Date:  Aug  7 2015 10:44:44

            Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 144

            Executing Function:  ConfigTdpPolicy::onBindDomain

            Message:  cTDP control not found in set.

            Participant:  TCPU [5]

            Domain:  PKG [0]

            Policy:  ConfigTDP Policy [0]

             

            Error    3/8/2016 12:14:25 AM    DPTF    256    GENERAL    Intel(R) Dynamic Platform and Thermal Framework : ESIF(8.1.10603.192) TYPE: ERROR

             

            DPTF Build Version:  8.1.10603.192

            DPTF Build Date:  Aug  7 2015 10:44:44

            Source File:  ..\..\..\..\Sources\Policies\ConfigTdpPolicy\ConfigTdpPolicy.cpp @ line 322

            Executing Function:  ConfigTdpPolicy::synchronizeConfigTdpPlatformSettings

            Message:  cTDP control not found in set.

            Policy:  ConfigTDP Policy [0]