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Latest Intel HD 4600 driver caused Hitman Blood Money crash when choosing Render Options

VTran8
Novice
2,144 Views

Hi. Today, I update Intel HD 4600 driver from 4281 to 4300. I noticed that if I try to open Render Options in Hitman Blood Money, the game will freeze. But this problem never happened in 4281 driver.

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EstebanA_C_Intel
Employee
689 Views

Hello, UnluckyGod:

Thank you for your feedback regarding this driver and the game.

I would like to know, are you facing additional issues, while gaming or normal use in your OS, graphics related?

For further information on my side, please fill out the chart in the following website, this is to better understand the issue you are encountering with.

Regards,

Esteban C

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VTran8
Novice
689 Views

I updated to beta and the problem no longer exist.

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Hitman: Blood Money crashes if I go to Render Options

Does it fail every single time, or only sometimes?

 

If you can offer a % rate please do.

Every single time

Hardware (HW)

Brand and Model of the system.

Dell Optiplex 3020MT

Hybrid or switchable graphics system?

 

ie Does it have AMD or NV graphics too?

No

Make and model of any Displays that are used to see the issue (see note2 below). 

LFP = Local Flat Panel (Laptop panel)

 

EFP = External Flat Panel (Monitor you plug in)

EPP

How much memory [RAM] in the system (see note2 below).

4GB

Provide any other hardware needed to replicate the issue.

 

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

Hardware Stepping (see note1 below).

*Can't provide because I upgraded to bet...

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EstebanA_C_Intel
Employee
689 Views

Hello, UnluckyGod:

Thank you for the information provided.

I am glad to know that the beta driver fixed your issue.

If you require any further information or support, feel free to contact us back.

Regards,

Esteban C

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