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Can't update Graphic Card?

MM11
Beginner
1,302 Views

I tried updating my Graphics card, and It says that my computer is unable to process it.

I am new to this. I'd love some help.

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EstebanA_C_Intel
Employee
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Hello, iMinzey:

Thank you for contacting the Intel® Communities.

First we would need to identify the graphics engine that you have in your system.

If you have a dedicated graphics card (Nvidia or AMD) the way to go would be by looking fro the drivers in their support page.

If Intel® HD Graphics is the one in your system, let me advise you how to look for drivers.

- Access http://ark.intel.com/ ARK and look for the model of your processor.

- Look for Graphics specifications.

- Check which HD Graphics do you have (4000,5500,520, etc)

- Once you have that information, simply access https://downloadcenter.intel.com/ Drivers & Software this website and search the HD Graphics that you have.

- Make sure you download the driver that is compatible with your OS (Windows 10* or earlier versions).

If you still encounter with issues while installing them, you could also check this method of installation.

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html How to Manually Install a Driver in Microsoft Windows 7* for Graphics...

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &...

I look forward to your outcome with this.

Regards,

Esteban C

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