First time poster with limited knowledge here so please bear with me and apologies for any stupid questions. My system consists of i7 965, 6Gb RAM, DX58SO Mobo and of course Intel X25-M 160GB 2.5" SSD. For a few months the system ran as expected with Windows 7. As a student this PC stays with my mum whilst I'm living in a different house closer to the university during the week. A few weeks back she phoned to say the PC wasn't working. When I got home and tried it the system now took around 3.5 minutes to boot hanging several times before a message was displayed stating a boot drive could not be located. It can no longer be located in the bios either. Following a lot of online advice I tried several things to no avail so contacted intel. Having tried the SSD on 2 other computers I can say the same symptoms occurred and the drive couldn't be located on the Bios of those PCs either. However when its not plugged in the system boots as normal and if a different SATA Hard Drive (Western Digital) is inserted it is located and Windows boots as normal. So there is an issue with the SSD i'm assuming (with my limited knowledge).
I've been told by intel support to try updating the firmware, firstly is this possible if the SSD cannot be located in the BIOS? and secondly as I'm still a complete novice at these things how can it be done as the email received from support had no details as to how this could be done? I'm still awaiting a response from Intel which hopefully I'll receive tomorrow but is there anything I could do in the meantime and is this SSD recoverable or is it a case of RMA?
I haven't tried booting with the current Hard Drive and SSD both connected as I'm not sure what settings to use in the BIOS? Is there a way of testing the SSD (found a few discussions on this but not sure) and has anyone come across something similar to this and found a solution?
Sorry again for posting so many questions, the problem may be something simple and I apologise for my lack of knowledge but I'm at a bit of a loss as to what to try next and could really do with the help. Any help would be greatly appreciated !
PS the dx58so has been updated to the latest firmware, could this be an issue?