11 Replies Latest reply on Feb 14, 2016 7:04 AM by NUC4TeePee

    Network driver did not install fresh Win 10

    NUC4TeePee

      I just set up a new 6i5SYH with a clean Win 10 64 bit installation. Win 10 came up ok but there were no network driver; ethernet or WiFi installed. The correct graphics were not installed, in fact none of the Intel driver installed correctly.

       

      When I tried a driver update via BIOS setup I got a 'failed to retrieve product catalogue' error.Same error when attempting to update the BIOS.

       

      I resolved the Win 10 problem by manually downloading and installing the gigabit ethernet drivers and then running Windows Update from remainder of Intel drivers but still am unable to connect to the net from the F2 setup screen.

       

      Any ideas why the network drivers would not load during Win 10 install?

       

      What about connecting to the internet from within F2 Setup; how should I try and resolve that?

       

      Thanks