DELL U2515H Monitor miniDP using Revit goes on and off on ESPRIMO with Intel HD 4000 Graphics

[JPrif]

Dear Comunity,

I have a ESPRIMO P910 (D3162-A1) with Intel HD 4000 Graphics (i7-3770K) and SSD 850 EVO 500GB. On this GPU i have pluged a DELL U2515H Monitor via miniDisplayPort. When I use Autodesk Revit it happens at least once in a day that my monitor goes off and on, more times in a minute and I have to restart the workstation to get rid of this problem. The installed graphic driver ist the newest "10.18.10.4358". How can i resolve this Problem?

thanks in advance

Julian

[Anonymous]

Hi juliani77,

You have a branded computer, it is a Fujitsu desktop. The fully compatible drivers are provided with your system manufacturer.

I suggest you to verify if you already have the latest BIOS version, latest Chipset driver. It is a very good idea to run "DeskUpdate:Automatic driver update" utility.

http://support.ts.fujitsu.com/download/ShowFiles.asp Fujitsu Technical Support pages from Fujitsu Fujitsu Continental Europe, Middle East, Africa & India

Before running Fujitsu DeskUpdate application, uninstall and delete the current graphics driver.

Regards,

Mike C

[JPrif]

Hi Mike,

thanks a lot for answering. i applied before all the suggested steps but the problem continuous. i think that the problem could be on the new dell monitor.

Regards

Julian

[Anonymous]

Hi juliani77,

Thank you for your feedback. Let me know if you need further assistance.

Regards,

Mike C