11 Replies Latest reply on Feb 19, 2016 10:45 AM by Amy_Intel

    Trying to install Intel RST version 13.1.0.1058. Keep getting OS system not supported error. What OS system is software looking at in order to determine if it is okay to install?

    rmccuan264

      Trying to install Intel RST version 13.1.0.1058 software but keep getting OS system not supported error. Upgrading from version 11.0.0.1032. Had to abort first attempt at upgrade due to not shutting down process and service for current version first. After this started getting the above error. Suspect that maybe a registry was changed or something else because I have upgraded the software on other machines with same image and no issues. Can someone tell me what exactly the software is looking at to determine what operating system and version are being used to validate instalaation? Below are the computer and operating system being used:

      Windows 7 SP1

      Dell Optiplex 9010