5 Replies Latest reply on Feb 10, 2016 12:58 PM by mikec_intel

    NUC6i5SYH mini DisplayPort-to-HDMI isn't working

    Mr.Smith

      NUC6i5SYH

      Intel Iris Graphics 540

      Windows 10 PRO

      RAM 32g  http://www.gskill.com/en/product/f4-2133c15d-32grs

      SSD 850 EVO 2.5" SATA III 500GB | Samsung Solid State Drives

       

      I want to run dual monitors in extend mode

       

      The mini display isn't working...I'm using a Insignia™ - 6' DisplayPort-to-HDMI Cable - Black | Insignia...there doesn't seem to be a feed to the monitor and goes into sleep after boot  Dell 24 Widescreen Monitor with Built-In Speakers – S2415H | Dell.  must be failing handshake because of the initial signal sent at boot and then displays the sleep message...could the cable be incompatible?

       

      HDMI works fine.

      I have the intel diver update utility downloaded

      My drivers are up-to-date...well most of them...these show up each time I check...others that were successfully completed disappeared... So I'm guessing that the installs have failed on the following:

      -Realtek ALC Audio Driver for intel 6.0.1.7673 ...but seems to work...idk?

      -Chipset Device Software 10.1.1.9

      -Serial IO host controller 30.63.1519.07

      -NFC 7.7.6.0

      -Graphics intel HD Driver for Windows 15.40.14.4352...even tried downloading to the C:Drive...with no luck...the HD Graphics Control Panel says 20.19.15.4352

       

      Any help would be much appreciated

       

      Thanks in advance