12 Replies Latest reply on Feb 19, 2016 3:23 PM by LeeBr0

    CPU Frequency Problem

    LeeBr0

      While playing Counter Strike Global Offensive I saw I was getting rapid FPS fluctuation. I have done a bout 2 weeks of research and have not found a solution. I have an Intel i5-6600 3.30GHz, A Nvidia GTX 960 graphics card, and a Republican of Gamers maxius 8 hero motherboard. This is what it looks like in game: http://i.imgur.com/dAU32HO.png?1

      I would appreciate any help and I hope it is not a hardware problem.

      Also the FPS fluctuation happens on and off. Exp: I can come home one day and it is working fine, the next day it is acting up, It happens randomly.

        • 1. Re: CPU Frequency Problem
          LeeBr0

          CPU.PNGThis might help.

          • 2. Re: CPU Frequency Problem
            Amy_Intel

            Hello, LeeBr0:

             

            Please try to install the Download Intel® Processor Diagnostic Tool and run it, once done please attach the report file.

             

            Regards,

            • 3. Re: CPU Frequency Problem
              LeeBr0

              I did as you said and this is my file results:

              --- IPDT64 - Revision: 3.0.0.23.W.MP

              --- IPDT64 - Start Time: 2/8/2016 20:03:18

               

               

              --------------------------------------------------------------------

              Processor 1

              --------------------------------------------------------------------

              Intel(R) spbc Module Test

              Module Version: 1.0.7.64b.W

              Start Time: Mon Feb 08 20:03:18 2016

              Test Result - PASS

              ..!!..Processor under test is verified as 'PRODUCTION'..!!..

               

               

              Processor Manufacturer: GenuineIntel

              Processor Brand String: Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz

               

               

              End Time: Mon Feb 08 20:03:18 2016

              Total Time:  seconds: 0

              --------------------------------------------------------------------

              Genuine Intel CPU Test

              Module Version: 1.0.12.64b.W

              Start Time: Mon Feb 08 20:03:18 2016

              Test Result - PASS

              Expected: GenuineIntel

              Detected: GenuineIntel

              End Time: Mon Feb 08 20:03:18 2016

              Total Time:  seconds: 0

              --------------------------------------------------------------------

              Temperature Test

              Module Version: 1.0.12.64b.W

              Start Time: Mon Feb 08 20:03:18 2016

              Test Result - PASS

              Expected: Greater than 1 degrees below max

              Received: 45 degrees below max

              End Time: Mon Feb 08 20:03:18 2016

              Total Time:  seconds: 0

              --------------------------------------------------------------------

              CPU Brand String Test

              Module Version: 1.0.12.64b.W

              Start Time: Mon Feb 08 20:03:19 2016

              Test Result - PASS

              Expected String Parts: As Defined in BrandString_LocalConfig.xml

              Detected: Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz

              End Time: Mon Feb 08 20:03:19 2016

              Total Time:  seconds: 0

              --------------------------------------------------------------------

              CPU Frequency Test

              Module Version: 1.0.14.64b.W

              Start Time: Mon Feb 08 20:03:19 2016

              Test Result - PASS

              Processor Name: Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz

              Expected CPU Frequency: 3.30

              Detected CPU Frequency: 3.30002

              Expected Base Clock: 100

              Detected Base Clock: 100.001

              QPI link rate Test - Not supported.

              Skipping QPI link rate Test.

              End Time: Mon Feb 08 20:03:22 2016

              Total Time:  seconds: 3

              --------------------------------------------------------------------

              Floating Point Test

              Module Version: 1.0.10.64b.W

              Start Time: Mon Feb 08 20:03:22 2016

              Test Result - PASS

              Million Floating Points per Second, MFLOPS: 518.4

              Error: 0

              --- Floating Point Test Passed!!!---

              End Time: Mon Feb 08 20:03:24 2016

              Total Time:  seconds: 2

              --------------------------------------------------------------------

              Prime Number Generation Test

              Module Version: 1.0.10.64b.W

              Start Time: Mon Feb 08 20:03:24 2016

              Test Result - PASS

              Operation Per Second: 7.31037e+006

              Error: 0

              --- Prime Number Generation Test Passed!!!---

              End Time: Mon Feb 08 20:03:26 2016

              Total Time:  seconds: 2

              --------------------------------------------------------------------

              Cache Test

              Module Version: 1.0.10.64b.W

              Start Time: Mon Feb 08 20:03:26 2016

              Test Result - PASS

               

               

              --- Reading Cache Size --- 

               

               

              - Detected L1 Data Cache Size --> 32

              - Detected L1 Inst Cache Size --> 32

               

               

              - Detected L2 Cache Size --> 256

              - Detected L3 Cache Size --> 6144

               

               

              Cache Size Test Passed!!!

               

               

              End Time: Mon Feb 08 20:03:26 2016

              Total Time:  seconds: 0

              --------------------------------------------------------------------

              MMXSSE Test

              Module Version: 1.0.10.64b.W

              Start Time: Mon Feb 08 20:03:26 2016

              Test Result - PASS

               

               

              --- Determining MMX - SSE capabilities ---

                --- CPU FEATURES DETECTION FOR ---

                           ---        MMX SSE       ---

              MMX - MMX Supported --> Yes

              SSE - SSE Supported --> Yes

              SSE2 - SSE2 Supported --> Yes

              SSE3 - SSE3 Supported --> Yes

              SSSE3 - SSSE3 Supported --> Yes

              SSE4.1 - SSE4.1 Supported --> Yes

              SSE4.2 - SSE4.2 Supported --> Yes

                --- MMX SSE - capabilities check complete ---

              MMX Test Result --- PASS

              SSE Test Result --- PASS

              SSE2 Test Result --- PASS

              SSE3 Test Result --- PASS

              SSSE3 Test Result --- PASS

              SSE4.1 Test Result --- PASS

              SSE4.2 Test Result --- PASS

               

               

              End Time: Mon Feb 08 20:03:26 2016

              Total Time:  seconds: 0

              --------------------------------------------------------------------

              AVX Test

              Module Version: 1.0.11.64b.W

              Start Time: Mon Feb 08 20:03:26 2016

              Test Result - PASS

               

               

              --- Determining AVX AES PCLMULQDQ capabilities ---

                --- CPU FEATURES DETECTION FOR ---

                          --- AVX/AES/PCLMULQDQ ---

              AVX - Advanced Vector Extensions Supported --> Yes

              AVX OS Support   - AVX Operating System Supported --> Yes

              AES - Advanced Encryption Standard Supported --> Yes

              PCLMULQDQ - Polys Carry-Less Multiply Supported --> Yes

                --- AVX AES PCLMULQDQ capabilities check complete ---

              AVX Compare Test Result --- PASS

              AES Test Result --- PASS

              PCLMULQDQ Test Result --- PASS

               

               

              End Time: Mon Feb 08 20:03:26 2016

              Total Time:  seconds: 0

              --------------------------------------------------------------------

              IMC Test

              Module Version: 1.0.7.64b.W

              Start Time: Mon Feb 08 20:03:27 2016

              Test Result - FAIL

              --- Reading Memory Size ---

              Unable to retrieve memory size.

              -- - Memory Size Test Fail!!!-- -

              End Time: Mon Feb 08 20:03:27 2016

              Total Time:  seconds: 0

              --------------------------------------------------------------------

              --- IPDT64 - Temperature Monitor Results

              Temperature Monitor will begin when CPULoad Test starts

              Temperature Monitor Stopped

               

               

              --------------------------------------------------------------------

               

               

              System Information

              ------------------

              Processor Name: Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz

              Processor Information: Intel64 Family 6 Model 94 Stepping 3

              Number of Physical Cores: 4

              Number of Logical Cores: 4

              Installed System Memory: 8 GB

              Operating System: Microsoft Windows 10 Home 64-bit

              Graphics Information: NVIDIA GeForce GTX 960

              System Product: MAXIMUS VIII HERO

              System BIOS: 0802

              System Serial Number: System Serial Number

              --------------------------------------------------------------------

               

               

              --- IPDT64 - End Time: 2/8/2016 20:03:27

              --- IPDT64 - Result: Pass

              --------------------------------------------------------------------

              • 4. Re: CPU Frequency Problem
                paramountain

                It is interesting that the memory controller test failed, yet the overall test passed. I hope someone from Intel will explain if that means the controller itself has a problem or if the memory is causing a problem. What brand and model # of memory are you using? Do you have anything installed which would give more information regarding the memory, e.g. Speccy or CPU-Z?

                • 5. Re: CPU Frequency Problem
                  LeeBr0

                  http://i.imgur.com/Y6NN4Cp.png?1

                  I have Corsair Ram that is 2x4GBS so a total of 8GBS of ram. Thanks for helping me.

                  • 6. Re: CPU Frequency Problem
                    Amy_Intel

                    Could you please let us know the part number for the RAM?

                     

                    Regards,

                    • 7. Re: CPU Frequency Problem
                      paramountain

                      I see five possibilities, in order of probability, with #1 being the most likely:


                      1) For some reason the Corsair memory does not work well with your PC. Do you have another stick with which to test, even borrowing it from a friend? You only need one stick to test. One from Crucial/Micron, Hynix, Elpida (Micron recently bought it), or Samsung would be best.


                      2) One (or both) of the sticks is defective and causing a problem. Remove one stick and rerun IPDT. Then swap sticks and rerun. If they are both defective, you would need a known-good stick to complete the test.


                      3) The CPU socket was damaged when the CPU was installed. This is unlikely, but the only way to know for sure is to remove the CPU and inspect the socket with a flashlight and a magnifying glass, depending upon how good your eyes are.

                       

                      4) The RAM sockets and/or associated circuitry on the motherboard are defective. This is unlikely. Debugging this would require another motherboard which supported the CPU and swapping all components to it. Ugly.

                       

                      5) The memory controller on the CPU is defective. This is unlikely. Intel would need to assist in this case.

                       

                      I assume you know about Windows memory tester, mdsched.exe, which you should run.

                       

                      Also, are you using the recommended sockets on the motherboard? For Intel boards, the blue sockets should be used first.

                      • 8. Re: CPU Frequency Problem
                        LeeBr0

                        CMK8GX42M2A2800C16

                        • 9. Re: CPU Frequency Problem
                          LeeBr0

                          I tried your step one, both sticks of ram failed. I also tried the Windows Memory Tester and nothing popped up after the test. I also don't have any one I could borrow a different stick of RAM from. Thanks for responding

                          • 10. Re: CPU Frequency Problem
                            paramountain

                            That part number appears to be invalid. I went to Newegg and Corsair's websites and searched on it, with no results. Please verify the number.

                             

                            Oh wait, I'll bet the number is actually CMK8GX4M2A2800C16 which is DDR4 2800. You have a mismatch between your RAM and the CPU, because the latter is only rated for "DDR4-1866/2133, DDR3L-1333/1600 @ 1.35V" according to Ark. http://ark.intel.com/products/88188/Intel-Core-i5-6600-Processor-6M-Cache-up-to-3_90-GHz

                            • 11. Re: CPU Frequency Problem
                              LeeBr0

                              You are correct, the part number is actually "CMK8GX4M2A2800C16" sorry for the typo.

                              • 12. Re: CPU Frequency Problem
                                LeeBr0

                                I replaced my RAM with the compatible RAM and it is till failing in the same area on the test.