I found something extremely interesting/puzzling. I managed to fix my Intel Bluetooth, I managed this by deleted the drivers for my old Broadcom Dell 1820A. Everything's now great right? NOPE.
For some reason enabling Bluetooth completely stopped playback on my laptop? I connected to my bluetooth earphones and I opened Youtube on chrome and the video would load but would just not play. I tried this on 3 different browsers; edge, chrome, firefox - and they all had the same result. In order to make sure this wasn't just a youtube problem I tried opening an MP3 file from my computer - again, it was stuck at 0:00 with my bluetooth enabled and the bluetooth headphones connected. (I'm not sure which of these is causing the problem).
No idea why this is occurring but any help would be greatly appreciated because as of now I have to choose between having my bluetooth enabled, and my computer being able to play back media - including online video, which is an easy choice but not convenient at all.
We understand you know Intel does not support integration, but we would like to clarify as to why we don't support it. Our wireless components such as wireless adapters are not meant be sold to the end user directly. It is designed originally for OEMs as they apply all necessary modifactions in order to make it fully functional in their systems. If you buy one outright and then later compare to the same model installed by factory by an OEM you will find differences in voltage, features removed or add... and the like, and this is the reason we don't support and also that is the reason why to OEM provides all the support as the adapters are modified for specific systems. Check this link for more information on this matter: Regulatory Information Regarding Hardware Installation or Upgrade for...
Another possible issue is the fact that your computer was bought in Europe. It is important that you know that each region and/or country obeys diferent patterns, frequencies and regulations that may differ from that of North America's and this may result in compatibility issues causing that certain features may or may not work as it should.
On our best effort to assist you regarding your Bluetooth* connectivity, please check this link as you may find solutions that might resolve the Bluetooth* issue you are encountering: Bluetooth® FAQ for Network and I O
We also recommend that you contact your computer OEM and see if they have any possible solution as well: Computer Manufacturer Support Websites