My suggestion would be to try installing (or reinstalling) all of the latest board drivers...
Thank you for joining the Intel communities.
That’s a good recommendation provided by N.Scott.Pearson, you can download the driver for this unit here:
Thank you all for your help!
I gonna try install those drivers and let you know...
I'm sorry, I have just updated the thread with the link.
Unfortunately, updating all the drivers does not solve my problem...
However, I have just met the French official distributor of my touchscreen controller and he told me that he had already met this problem with another customer.
It seems the problem does not come from the controller itself neither from the motherboard but from Windows. Sometimes there is a kind of bug that switches the port off and cannot relaunch it...
Thank you for your help!
I’m sorry about that issue; if they are aware of that problem did you ask them for some workaround or some kind of fixed they have done?