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I need a HD 520 driver for my i5 6300U Surface Pro 4. The graphics driver crashes Planetary Annihilation Titans (a game on Steam). Please help. Thank you.

JCoch2
Beginner
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I need a 520 HD driver for my i5 6300U Surface Pro 4. The graphics driver crashes Planetary Annihilation Titans (a game on Steam). A suggested fix was to install an older driver, around October 2015 (my current driver is dated 11/20/2015, driver version: 20.19.15.4326. I tried to install win64_154014.4352, but it would not install. Please help, thank you.

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Bryce__Intel
Employee
1,613 Views

Hi SurfacePro4usr78

Developers said this is resolved. I expect it to make it into the Q1 upcoming quarterly release. When the next release comes, let's give this another retest. Till then... Thanks!

View solution in original post

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EstebanA_C_Intel
Employee
1,613 Views

Hello, SurfacePro4usr78:

The recommendation while using OEM devices is to download and install the drivers directly from the manufacturer's website.

This is to avoid loosing any special features or settings while using the generic Intel® drivers.

Here you can find the latest drivers from Intel®, you can test your system with these drivers but please remember the mentioned before.

https://downloadcenter.intel.com/download/25484/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40- Download Intel® Graphics Driver for Windows® 7/8.1/10* [15.40]

Also, here you can find out how to manually install the drivers, in case you get troubles installing them.

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005474.html How to Manually Install a Driver in Microsoft Windows 7* for Graphics...

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &...

I look forward to your outcome with this.

Regards,

Esteban C

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Bryce__Intel
Employee
1,614 Views

Hi SurfacePro4usr78

Developers said this is resolved. I expect it to make it into the Q1 upcoming quarterly release. When the next release comes, let's give this another retest. Till then... Thanks!

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