1 Reply Latest reply on Feb 9, 2016 3:06 PM by ivanu_intel

    Graphic Driver not available for upgrade to Win 10

    NIZ

      I cannot upgrade my laptop Op Sys to Win 10, as the new Op Sys experiences "disagreement" with the Intel graphics.

       

      My laptop is Dell Inspiron 15R N5110 and its graphics is based on : Intel® HD Graphics 3000 for 2nd Generation Intel® Core™ Processors.

      The laptop was purchased in 2012.

       

      Click on this link to see what is happening after upgrading to Win 10-- the system is interrupted and restarting itself every 20-30 seconds (I call it perpetual hiccups).

      The image on the screen in this short video is of the good program "Process Explorer". It provides a real time dynamic status view of what's going on inside.

       

      Looking at Intel's support website http://www.intel.com/support/graphics/sb/CS-034343.htm I see that the only driver NOT AVAILABLE is for Win 10.

       

      I have checked with Dell support, and sure enough- they have no solution either.

       

      Does any one have a suggested solution, or am I doomed to stay with Win 7.0?

        • 1. Re: Graphic Driver not available for upgrade to Win 10
          ivanu_intel

          Hello NIZ,

           

          Thank you for joining the Intel communities.

           

          There are no drivers for Windows 10 using 2nd Generation Intel® Core™ Processors.

           

          Unfortunately it will not be drivers for Windows 10 using this generation of processors, I have seen some customers installing Windows 10 on 2nd gen processors but they will not be as stabled as they should or not stabled at all since there is no drivers available, this is a compatibility issue and there is no solution available.

           

          I’m really sorry that I couldn’t give you a positive answered for you.

           

          Best regards,

           

          Ivan