Could you please let us know the driver version you are running? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.
Not to hijack the thread but considering I'm seeing the same problem and you haven't received a response yet I'll fill in with my details. Mine crashes when video is playing. Sometimes it's a few minutes, sometimes it could be an hour. Does not matter the file type and it also crashes watching web videos (youtube, etc). The only way to recover is to hard shut down, then turn on the computer.
PC is the Asus m32cd-US003T (VivoPC M32CD | Tower PCs | ASUS USA)
Processor: Intel i5-6400
Motherboard: Asus H110M-PLUS D3 BIOS version 0601 (http://www.asus.com/us/News/q0MwGljgrGeYq7gj)
RAM: 8GB DDR 3 1600MHz
GPU: Intel Integrated 530 HD Graphics (Intel H110)
OS: Windows 10 x64
I have run into this problem with all the graphics drivers I've tried. The driver it shipped with. Also with the driver automatically downloaded when going through device manager and clicking "update driver", and the currently installed (I installed yesterday) is version: 188.8.131.5252 (64 bit version). I downloaded and installed from here: Download Intel® Graphics Driver for Windows® 7/8.1/10* [15.40 6th Gen]
I have not tried the beta drivers.
I understand that Intel recognized that the problem with skylake CPU's was only causing freezes while using prime95 (Simple instructions for freezing a Skylake Processor.), but many users online (myself included) have experienced theses freezes without using prime95. I just need video playing long enough and it will crash.
I see that the user above also has an asus mobo, maybe it's a compatibility problem. Anyway, can you help me troubleshoot or find a solution if you don't think it's the bug described above?
i used last updated driver 184.108.40.206.4352.
There is new Beta driver available please give it a try Download Intel® Beta Graphics Driver for Windows® 7/8.1/10* [15.40].
Bear in mind that Intel is currently working on fixing freezing and flickering on 6th Gen Intel® Core™ family of products, at the moment no further details have been provided yet.
I realize that was a response to douda78, but just as an FYI, since that driver also applies to my product I'll let you know. I tried it, and still had the same problem. It seems that beta was mostly for specific games...
Yesterday I also installed new beta driver .....4380 and problem still continue. Example: Yesterday after installation of new beta driver my PC freezes 2x even while surfing the web and 3x during the wathing of movie h264/x264 in mkv container .
And sometimes it happens that the video driver has stopped responding and during that will appear on this message. This appears from the beginning waht i have this PC.
Probably I will send processor for customer claims
I have new information and add another observation.
When I am watching movies, just movies and do not work with Internet browsers, so my PC does not freeze. I can also perform encoding, work in MS office without freezing. Whatever.
But as soon as I turn on Internet browser my PC frozen. Even my PC froze as well just when browsing the Internet itself.
It's strange, the problem may be that websites still use Flash Player.
I don´t know, really
so, uninstall Flash Player did not help
I have exactly the same problem.
Gigabyte Z170x Gaming 3-EU
System is freazing or getting BSOD when starting an internet browser (firefox, explorer)
I checked everything in my system. Tried another Ram, but nothing helped.
Your PSU power makes me think if 360W are enough ... even if cpu is 65W rated when in full load it maybe higher power spikes, and if PSU is to low on CPU rails it maybe a problem. I would advise to test pc with a higher PSU and with higher amps on +5V and +3,3V (20-22A+)
Dude, your cpu skylake have a bug. Look for skylake freeze in google. Sorry.
Actually I have skylake also and no freeze ... with other mainboard and a 750W PSU, Only problem is with video driver which is a bit buggy, but not when playing movies or watching youtube.
Well surprisingly, I have enabled all Cstates in bios ... and on my Asrock Extreme 7+ and only problems I had was with the first bios release because was setting memory voltages wrong ... My pc is entering stand by, I even sleep with it on ... and not even one freeze because standby.