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    HD 530 / i7-6700K: 4k60p won't work at HDMI 2.0 on Windows

    Kalashnikoffer

      Category

      Questions

      Answers (N/A if not applicable)

      Description

      Provide a detailed description of the issue

      I am not able to get my dual Monitor Setup to work properly.
      The 1st Monitor is plugged into the  DP1.2

      The 2nd Monitor is plugged into the HDMI 2.0.

       

      DP 1.2 is operating fine 4k60p

      HDMI 2.0 is only working until 4k30p, everything above 30p will not be displayed at the 2nd LG Monitor.

       

      I've used the following Drivers:

      Windows OEM Intel Driver: No Success

      Newest Intel HD Driver: No Success

      Newest Gigabyte Intel HD Drive: No Success

       

      The Megachips HDMI Firmware is up to date @ Version v1.42

       

      HDMI UHD Deepcolor is activated on the HDMI LG Monitor, otherwise the Intel Drive won't Show 4k60p

       

      I've testet also on a Ubuntu 15.10 Live Disk.

      Both Monitors are working at 4k60p!

       

       

       

      Does it fail every single time, or only sometimes?
      If you can offer a % rate please do.

      Everytime

      Hardware (HW)

      Brand and Model of the system.

      It's selfmade build

      Hybrid or switchable graphics system?
      ie Does it have AMD or NV graphics too?

      Only Intel HD 530 @ i7-6700K

      Make and model of any Displays that are used to see the issue (see note2 below).
      LFP
      = Local Flat Panel (Laptop panel)
      EFP = External Flat Panel (Monitor you plug in)

      2x LG 27MU67-B

      How much memory [RAM] in the system (see note2 below).

      64GB DDR4

      Provide any other hardware needed to replicate the issue.
      ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

      Mainboard: Gigabyte GA-Z170X-GAMING 7 EU
      DP: Monitor included LG Cable

      HDMI: Monitor included LG Cable

      Hardware Stepping (see note1 below).

      1.0

      Software (SW)

      Operating System version (see note2 below).

      Windows 10

      VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.

      1034.0

      Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).

      20.19.15.4364

      SW or Apps version used to replicate the issue.

       

      Configurations

      Single display, clone, or extended (see note2 below).

      Nothing works @60p on the HDMI Output

      Display resolution & refresh rate setting of each display (see note2 below).

      DP: 4K -> 3840x2160@60P

      HDMI: 4K -> 3840x2160@30P

      -------------------------------------------

      HDMI: 4K -> 3840x2160@60P is not working

      AC or DC mode, i.e. is power cable plugged in or not?

      N/A

      How to repro

      Please provide steps to replicate the issue.  These steps are very crucial to finding the root cause and fix.
      A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.

      Just Switch from 3840x2160 30p to 3840x2160 60p in the Intel Driver at HDMI Display

      Mode 50p and 59p are also not working!




      Please help me


      Greetings from Germany

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