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Thank you for joining the Intel communities.
I will appreciate if you can post the msinfo32 to assist you better.
- Please press Windows Key + R to open the Run Menu
- Type msinfo32 and click OK
- While viewing the System Summary node go to File then Save (Please do not use Export)
- Save your MSINFO32 report as msinfo32.nfo on your desktop for easy access and then you can post it here.