1 Reply Latest reply on Feb 1, 2016 2:23 PM by EstebanC_Intel

    HDMI Failure - intel HD graphics on a Toshiba Satellite C55-A3500 laptop

    GusSea

      Graphics card intel HD on a Toshiba Satellite C55-A3500 laptop.

      Just received an non-requested driver update pop-up.

      After install, my laptop's HDMI port appears to be disabled. I believe there was also a virus identified that was handled by  Is there anything I can do to fix this?

      Using Windows 10 upgrade now for several months without major problems.

      All of a sudden today, an intel HD labeled update took out my HDMI. 

      Laptop graphics no longer identifies my 2nd / 3rd monitor on an HDMI port.

      Having been using 2 external monitors for months.

      Thank you for any help you can offer! Gus.