7 Replies Latest reply on Feb 4, 2016 11:50 AM by ivanu_intel

    Video problems has came with windows 10 update




      After Windows 10 update, I started to face with video playing problems on some of web sites and especially on videos I used in my powerpoint presentations. When I checked the situation from Intel Graphics Device Panel I saw that the hardware my Sony Viao has can only support the Directx up to 11.1 but DirectX 12 has came with Windows Update and I suppose that the problem has born because of that reason.


      I am also sending a prt sc of my video screen test panel at below.


      Can you please help me to solve this problem?


      Model: Intel (R) HD Graphics

      PC: Sony VAIO Flip 14"


      Thanks a lot.