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There are many things that can cause detection issues after shutdown or coming from sleep. As you mentioned, the BIOS version, SSD Firmware and motherboard's fast boot features are among the common culprits.
Please review and apply the following, as they may help in this situation:
- Make sure you are using the recommended Intel® drivers for the Intel® SSD 750: Download Intel® Solid-State Drive Data Center Family for NVMe Drivers
- Try disconnecting USB devices from the system, such as USB keys, hubs and external drives. This may cause a delay in the start process and the SSD will not be detected: Intel PCIe 750 SSD Won't boot sometimes
- Make sure that the Motherboard's BIOS is properly configured to work with PCIe* NVMe* drives. You can check on this with the Computer Manufacturer Support, and also apply the settings from the closest match in the document: Booting with NVMe* PCI Express* for Solid State Drives
- Confirm that the SSD is properly seated and using a PCIe* Gen 3.0 x4 slot. According to the MSI X99S XPower AC Specifications, the capabilities of each PCIe* slot will depend on the type of CPU you use (40 PCIe* lanes vs. 28 PCIe* lanes). This is probably why it would not detect the drive in some PCIe* slots.
Thanks for getting back to me so quickly. I have tried your first suggestion in making sure the recommended Intel drivers are installed using the link you provided. Interestingly when installing them it completes the installation showing that the Intel NVME Miniport and Filter Device Management installed correctly.
I also ran the Intel SSD Data Center Tool using the following command: idsct.exe show -o json -intelssd
and got the following output:
"FirmwareUpdateAvailable":"The selected Intel SSD contains current firmware as of this tool release.",
"ProductFamily":"Intel SSD 750 Series",
isdct.exe show -a -intelssd
I was able to get:
- IntelSSD CVCQ531500WE400AGN -
Aggregation Time: 0
ControllerDescription: @oem57.inf,%pci\\ven_8086&dev_0953.devicedesc%;Intel(R) Solid-State Drive P3700/P3600/P3500/750 Series
DriverDescription: Intel(R) Solid-State Drive P3700/P3600/P3500/750 Series
EnduranceAnalyzer: Media Workload Indicators have reset values. Run 60+ minute workload prior to running the endurance analyzer.
FirmwareUpdateAvailable: The selected Intel SSD contains current firmware as of this tool release.
ProductFamily: Intel SSD 750 Series
ModelNumber: INTEL SSDPEDMW400G4
PowerGovernorMode: 0 (25W)
TempThreshold: 85 degree C
I did have some issue in getting this information to display as when I initially tried these steps to install the driver with the driver not being able to find the SSD along with the Intel SSD Data Center Tool showing the same thing however after rebooting the PC it seemed to install correctly and then I was able to run the Intel SSD Data Center Tool.
As for as your second suggestion it seems that my issue may be due to a USB 3.0 connection from one of my monitors (a Dell P2715Q). I know I had an issue with my previous Gigabyte Z77 motherboard. So i guess it just didn't click that it could be the same issue.
As for the BIOS and seating of the SSD I believe that the settings are correct and I think that you are correct that with the 5820K only having the 28 Lanes the last slot must not be used.
Thanks for your help.
I am glad to know the suggestions helped you. The SSD information you retrieved looks normal and the firmware is up to date.
In this case, if the issue is triggered by the USB connection from the Dell monitor, you may try using a different USB port of the motherboard.
If the issue persists, contact MSI support or Dell support as they may be able to help you prevent this behavior.
Please let us know if the SSD is actually able to boot normally when the USB device is disconnected.