- Could you please let us know the driver version you are running? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.
- What type connections are you using?
- Have you tried installing the Intel® HD Graphics driver from Z97-A | Motherboards | ASUS USA?
- with the problem being existed I upgraded to WINDOWS 10 from windows 8.1 .The driver version is 18.104.22.16831 with windows 10. when I was using windows 8.1 it is 10.18.14.4264.
- single monitor in use with only HDMI connected.
- No I have not tried from ASUS. when I installed win8.1 OS the display adapter had installed automatically during checking the windows update. when I tried to install from motherboard dvd it alerted me that you are going to install the older version do you want to continue? I skipped this.
- text is fuzzy and truncated in the BIOS itself. Display Driver software has nothing to do with the BIOS. Am I right?
and one thing is when I run the intel driver update utility in win 8.1 it had not shown the installed version and the older version in the LATEST DRIVERS section but It has shown drivers only in the OLDER DRIVERS section Is that anything helpful?
I tried with SAMSUNG monitor which has only d-sub port but still the problem is on.
Prior to ASUS Z97A motherboard I used ASUS Z97K which has got good rendering of images and text.
when I shifted to ASUS Z97A with the new processor (same specifications as the one that I have used with Z97K), new RAM text looking fuzzy truncated and eyes are getting strained .
This issue is showing up in the BIOS itself without proceeding to OS. After OS has loaded every application I am going through has got same problem either it is apps or UI. I tried with all the ports but the outcome is same.
I really appreciate your help as I am unable to trace out whether the problem is with the processor or the motherboard.
According to your description it might be possible that the graphics portion of the processor is damaged, since you were able to test it with a different motherboard and the issue still persists I would recommend to contact us at Contact Support in order to check the replacement options for your processor.