- What operating system do you have installed on your computer?
- Could you please let us know the driver version you are running? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.
Please bear in mind that your graphics controller does not support Windows® 10, please visit Supported Operating Systems for Graphics Drivers for more information. You should be able to find graphics drivers for your computer through Windows Updates.