- What operating system do you have installed on your computer?
- Could you please let us know the driver version you are running? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.
Hi Amy, right now I'm running 64 bit windows 10 and I am using the driver version 188.8.131.5229
Please bear in mind that your graphics controller does not support Windows® 10, please visit Supported Operating Systems for Graphics Drivers for more information. You should be able to find graphics drivers for your computer through Windows Updates.