9 Replies Latest reply on Feb 2, 2016 8:22 AM by Amy_Intel

    Intel graphics 4600 experiences black screen after windows logo

    Ofir

      Hi,

      I'm using the latest drivers for the device - 10.18.14.4332.

      The computer boots ok until Windows logo is shown, then the screen is getting black.

      I know that the system runs ok because I can connect to it using remote desktop.

      I also know that the monitor gets a signal (probably black or bad), as if it wasn't getting a signal it would start flipping analog / digital inputs looking for a signal.

       

      When uninstalling the Intel's driver (and using windows default driver) display is back to normal, but no acceleration exists so videos look awful, therefore this is unacceptable.

      I can run safe mode and switch to FHD resolution, and it runs ok. So everything which is HW is probably good.

       

      Motherboard - Gigabyte H87, Windows 7 SP1 desktop, connecting to the monitor with a DVI cable (which is obviously ok, see previous line).

       

      Please assist. This is a 2.5 y/o machine, I expect such issues not to exist in such a mature HW.

       

      Thanks

      Ofir