6 Replies Latest reply on Jan 25, 2016 7:10 PM by mikec_intel

    Intel(R) HD Graphics 4600 Crashing Game

    Creamsicled

      I have just bought World of Warcraft and have been exited to play it, though I am having issues. After about ten minutes of play time the game crashes/freezes to a point where I cant even open my task manager to close the game, leave the only way to fix it by restarting my laptop. When I contacted the company that made the game (Blizzard) the main thing they mentioned was that my video card was out of date/ needed updating. Upon research I found that the 4600 version I not know to the game and doesn't work. I attempted to download the 4000 version for my windows system but it either says my computer is not compatible or that it doesn't work with my processor. I am using a HP ENVY 15-k073ca Notebook PC (ENERGY STAR) model number G6U31UA. I would appreciate if someone could respond with a fix.


      Creamsicled