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"Intel Graphics HD 5500 for windows 8 has stopped working..." I have Windows 10, is there any way to fix this?

BNowa
Beginner
1,778 Views

So from time to time I will get little freezes and a popup saying that "Intel HD has stopped working but..." I was wondering if that lowers my performance and if there is a way to fix this?

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vguzm1
Beginner
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What is your current driver? Try both your laptop/motherboard driver and the intel driver.

Try this fix: https://www.youtube.com/watch?v=Lnf6BeviDVc Windows 10 - Display Driver Stopped Responding and Has Recovered - YouTube

With that registry fix you can use either a TdrDelay value of 8 or 10. It seems that under Windows 10 you also have to add another "TdrLevel 3" entry, it is explained further in the comments.

I have Windows 7 and tried everything to fix the issue. Looks like the Intel engineers are aware of it but I can't confirm.

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NPres3
Novice
319 Views

Hello this problem always happens while playing Fallout 4, I do not know if this fix will work

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Anonymous
Not applicable
319 Views

Hi All,

Verify if you already installed the latest Chipset and Management Engine drivers of your motherboard then, reinstall our graphics driver.

For further assistance please run our Intel® System Support Utility and send me the results.

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility

Regards,

 

Mike C
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