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just purchased an I5-4690k and im having problems

SMcNa
Beginner
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I am upgrading my cpu from an I3-4130 to an I5-4690k. before i purchased it i made sure my BIOS was up to date, checked compatability with mother board. It is an ASUS H81M-k. When i put the i5 in it doesnt POST or do anything, just fans blowing with no activity. I have tried almost everything. Reseting CMOS, unhooking everything except for motherboard, one ram stick, processor. I am starting to think i got a DOA i5, everywhere i look and ask says it should work with my motherboard

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SMcNa
Beginner
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Is there any solution anyone can think of to help?

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AJana1
Valued Contributor I
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Hello Elia_M,

Please first compare http://ark.intel.com/products/77480/Intel-Core-i3-4130-Processor-3M-Cache-3_40-GHz Core i3-4130 withhttp://ark.intel.com/products/80811/Intel-Core-i5-4690K-Processor-6M-Cache-up-to-3_90-GHz Core I5-4690k, where the latter lacks of the support of ECC memory module! So you'd better make sure that your memory module is not ECC one, and disable ECC function under SETUP/BIOS/UEFI. Both of mentioned processors are supported by http://www.asus.com/Motherboards/H81MK/HelpDesk_CPU/ ASUS H81M-K, but you'd better update your firmware up to the latest (http://dlcdnet.asus.com/pub/ASUS/mb/LGA1150/H81M-K/H81M-K-ASUS-1103.zip 1103). Further information on configuration of BIOS, please refer to its http://dlcdnet.asus.com/pub/ASUS/mb/LGA1150/H81M-K/E8601_H81M-K.pdf user manual. I just wish you good luck!

Best Regards,

Aaron Janagewen

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SMcNa
Beginner
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As stated in my opening post, i have lates bios firmware (1103) ill try the disabling ECC but about everything else i have tried.

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SMcNa
Beginner
688 Views

how will the ECC affect the processor not going to POST ?

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SMcNa
Beginner
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the mother board is only non-ecc. there is no option to enable or disable it.

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AJana1
Valued Contributor I
688 Views

Hello Elia_M,

Now that you have updated your BIOS to the latest, and I just realised that ASUS H81M-K does only support http://www.asus.com/Motherboards/H81MK/specifications/ Non-ECC, Un-buffered Memory. I think I ignored something not that important.

ECC memory module is different from the ordinary one, it could work in two modes, ECC-disabled and ECC-enabled, only if the memory controller supports ECC memory module. The memory controller does not locate on the mainboard (motherboard, mobo, or anything you like to refer to it), ASUS H81M-K, but the processor. So if the processor supports ECC memory module, it could boot up the system with ECC function disabled; or else it seems everything is working but actually spinning around. I wish this could answer your questions above.

If you could make sure your memory module is not ECC one, you might contact with the vendor of your processor for replacement. Anyway, I just wish you good luck again!

Best Regards,

Aaron Janagewen

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Anonymous
Not applicable
688 Views

Hi Elia_M,

If your motherboard works with Intel® Core™ i3-4130 and you have the latest BIOS version 1103; the Intel® Core™ i5-4690k with minimum configuration should work. I mean using motherboard, CPU and 1 memory stick, without dedicated graphics.

I suggest you to get in touch with our http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support team and request a replacement. Intel replaces sealed box processors only.

Regards,

 

Mike C
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