11 Replies Latest reply on Jan 28, 2016 10:35 AM by AlecI

    Problem upgrading the firmware on XL710 card

    AlecI

      Hello!

      I've seen a thread about firmware update and tried both versions of NVMUpdate mentioned there , but neither tool detects my card (ignore X540 one)

       

      [root@server ~/intel_firmware/XL710_1.0]$ ./nvmupdate64e
      
      Intel(R) Ethernet NVM Update Tool
      NVMUpdate version 1.24.33.08
      Copyright (C) 2013 - 2015 Intel Corporation.
      
      
      WARNING: TO AVOID DAMAGE TO YOUR DEVICE, DO NOT EXIT OR REBOOT OR POWER OFF THE SYSTEM DURING THIS UPDATE
      Inventory in progress. Please wait [+.........]
      
      
      Num Description                            Device-Id B:D   Adapter Status
      === ====================================== ========= ===== ====================
      01) Intel(R) Ethernet Controller X540-AT2  8086-1528 04:00 Update not available
      02) Intel(R) Ethernet Converged Network Ad 8086-1583 129:00 Update not available
      
      
      Tool execution completed with the following status: All operations completed successfully
      [root@server ~/intel_firmware/XL710_1.0]$ cd ../XL710_1.25/
      [root@server ~/intel_firmware/XL710_1.25]$ ./nvmupdate64e
      
      Intel(R) Ethernet NVM Update Tool
      NVMUpdate version 1.25.20.12
      Copyright (C) 2013 - 2015 Intel Corporation.
      
      
      WARNING: TO AVOID DAMAGE TO YOUR DEVICE, DO NOT EXIT OR REBOOT OR POWER OFF THE SYSTEM DURING THIS UPDATE
      Inventory in progress. Please wait [+.........]
      
      
      Num Description                            Device-Id B:D   Adapter Status
      === ====================================== ========= ===== ====================
      01) Intel(R) Ethernet Controller X540-AT2  8086-1528 04:00 Update not available
      02) Intel(R) Ethernet Converged Network Ad 8086-1583 129:00 Update not available
      
      
      Tool execution completed with the following status: All operations completed successfully
      Press any key to exit.
      
      

       

       

      Details on the adapter

      [root@server ~]$ lspci -n|grep -E "81:00.0|81:00.1"
      81:00.0 0200: 8086:1583 (rev 01)
      81:00.1 0200: 8086:1583 (rev 01)
      [root@server ~]$ lspci -v|grep -E "81:00.0|81:00.1"
      81:00.0 Ethernet controller: Intel Corporation Ethernet Controller XL710 for 40GbE QSFP+ (rev 01)
      81:00.1 Ethernet controller: Intel Corporation Ethernet Controller XL710 for 40GbE QSFP+ (rev 01)
      
      
      From dmesg (RHEL7.2, 3.10.0-327.3.1.el7.x86_64)
      i40e: Intel(R) Ethernet Connection XL710 Network Driver - version 1.3.21-k
      i40e: Copyright (c) 2013 - 2014 Intel Corporation.
      i40e 0000:81:00.0: f4.1.24827 a1.1 n4.10 e10e0
      i40e 0000:81:00.0: The driver for the device detected an older version of the NVM image than expected. Please update the NVM image.
      i40e 0000:81:00.0: Stopping firmware LLDP agent.
      i40e 0000:81:00.0: MAC address: 68:05:ca:27:ab:f4
      i40e 0000:81:00.0: enabling bridge mode: VEPA
      i40e 0000:81:00.0: i40e_ptp_init: added PHC on eth0
      i40e 0000:81:00.0: PCI-Express: Speed 8.0GT/s Width x8
      i40e 0000:81:00.0: Features: PF-id[0] VFs: 64 VSIs: 66 QP: 48 RX: 1BUF RSS FD_ATR FD_SB NTUPLE PTP
      i40e 0000:81:00.1: f4.1.24827 a1.1 n4.10 e10e0
      i40e 0000:81:00.1: The driver for the device detected an older version of the NVM image than expected. Please update the NVM image.
      i40e 0000:81:00.1: Stopping firmware LLDP agent.
      i40e 0000:81:00.1: MAC address: 68:05:ca:27:ab:f5
      i40e 0000:81:00.1: enabling bridge mode: VEPA
      i40e 0000:81:00.1: i40e_ptp_init: added PHC on eth1
      i40e 0000:81:00.1: PCI-Express: Speed 8.0GT/s Width x8
      i40e 0000:81:00.1: get phy capabilities failed, err I40E_ERR_UNKNOWN_PHY aq_err I40E_AQ_RC_EIO, advertised speed settings may not be correct
      i40e 0000:81:00.1: Features: PF-id[1] VFs: 64 VSIs: 66 QP: 48 RX: 1BUF RSS FD_ATR FD_SB NTUPLE PTP
      i40e 0000:81:00.0 ens5f0: NIC Link is Up 40 Gbps Full Duplex, Flow Control: RX/TX
      i40e 0000:81:00.1 ens5f1: NIC Link is Up 40 Gbps Full Duplex, Flow Control: RX/TX