1 Reply Latest reply on Jan 21, 2016 11:54 AM by EstebanC_Intel

    NUC6i3SYH ITE MCE Win10 64bit driver install error

    pillar

      Trying to install latest (5.2.2.0) version of IR Receiver drivers results in error message:

       

      There was a mistake when installing the driver: 0x8007013

      Aborts this installation

      Please reboot and try again

       

      Reboot does not help. How to get these drivers installed?

        • 1. Re: NUC6i3SYH ITE MCE Win10 64bit driver install error
          EstebanC_Intel

          Hello, pillar:

           

          This seems like windows is having issues with another driver for IR.

           

          My recommendation would be to access the device manager and uninstall the CIR or Infrared driver available, restart the system and install the driver from Intel® website again.

           

          Also, you could download again the driver just to discard any corruption in the file while it was downloaded the first time.

           

          Regards,

          Esteban C