Where is my printscreen?
Hm, so here the error message:
Intel SSD Optimizer could not run due to the presence of Volume Shader Copy Service data. Likely cause is a backup in progress. Please try again when the backup is finished.
I also tried in the "safe mode" (in german "abgesicherter Modus") but it doesn't work.
Im working with Windows XP Pro 32 bit on a HP 6830s Notebook.
Unfortunately not then.
I thought there was more than one other thread with this problem on the forum but there isn't. There is one other thread which I just read and a resolution wasn't found in that thread either.
The only option left is to email Intel / raise a support ticket - although as many people on this forum have found, you'll be lucky if you receive a reply.
Edit: This problem does not exist on Windows 7. Is an update possible?
Hello, I have the same Problem with my 80GB G2-SSD
Firmware was upgraded from 02HA to 02HD before i installed my new system (mid of December).
I Toolbox at this pont wasn't available yet. But now. But the new Toolbox 1.2 doesnt work. The optimization-Tool can NOT start with following Message:
"Intel SSD Optimizer could not run due to the presence of Volume Shadow Copy Service Data. This is either due to a backup in progess or shadow Copies have been enabled. If due to in-Progess-backup, please try again when backup is finished. If due to Shadow Copies beingenabled, you cannot run Optimizer unless Shadow Copies is disabled."
Both Services of Shadow-Copies was disabled => no work; Both Services of => no work; Diffrent values in "Microsoft Software Shadow Copy Provider" and "Volume Shadow Copy" => no work.
Sytsem: Windows XP x64 edition.
Then i have readed the actually Read.me File and ther was a Link to Microsoft for a Hotfix, only for WinXP64. I i have downloaded an installed them, but is doesnt work too!!!
So what's the Poblem? I'm confused.
There is somethimg strange with this Toolbox i think.
I hope there comes a new functionable Version soon.
System: GA-EX58-UD3R; I7-920; 2xkvr1333d3n9/2G; IntelInf 188.8.131.520 AHCI:184.108.40.2063
BIOS: AHCI enabled
Q9550/X48-DS4 Platform works without Problems with the G2 02HA and 1.0 Toolbox
Here some about my desktop-pc:
Gigabyte Mainboard with Intel Q9650 LGA775
2x Samsung F1 1 TB HDD
1x Intel X25-M 80 GB SSD
SATA RAID/AHCI disabled (I don't use RAID)
Onboard SATA/IDE DEVICE enabled
Onboard SATA/IDE Ctrl MODE: AHCI
ACPI SUSPEND TYPE: S1(POS)
Windows XP Pro 32 bit
The only solution to this problem is to upgrade to Windows 7.
The speed that Intel release new versions or fixes to their products, you will literally be waiting months for a solution from Intel.
I think we are all suprised how many basic problems are slipping though the net with their testing and validation before releasing a product.
Customer service is non-existant. If you are waiting for someone who works for Intel to drop by this forum and help you along, it aint gonna happen.
Intel doesn't really give two flying ***** about their customer relations. A while ago when nobody was getting a response to their support tickets, Jim from Intel PM'd some users asking for their nationality saying he would report what had gone on to the correct 'call centre' so "it didn't happen again" - note how he did not ask for me to tell him my problem so he could maybe try and solve it, so my problem was ultimately ignored.
The decision not to release TRIM firmware for their G1 drives is absolutely scandalous, as according to Anand it is not a hardware limitation of the G1 drives, more of Intel's 'decision'.
All it would take is somebody to visit these forums twice a day and provide some basic assistance. The closest thing we have to that seems to be Fernando which, to all his credit, but I highly doubt he works for Intel.
I think I'm done with this forum.
Good luck to everyone who has problems.